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February 2024 by Akshay Patel
LaDoria is amazing! We had a tricky situation and she handled it with professionalism and was incredibly helpful. Gem of an employee!!
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February 2024 by Anita Thomas
I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.
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February 2024 by Lawal Akeem
The best bank in the whole world ?
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October 2023 by Jay Hugee
I initiated my relationship with Navy Federal Credit Union today and I had the extreme pleasure of being helped by Ms. Bria. She helped me open a couple of accounts with a smooth and easy process, thanks Bria!
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August 2023 by Ne-Col Simon
I've always received great service here. The staff is knowledgeable and professional.
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July 2023 by Dreon Dudley
Not hopeful at all?? ima so disappointed at the workers and navy federal it’s been 3 months I turn my apparl in and the worker haven’t turn it in the mail they just throw my paper away like trash now I have to pay 3 month of rent
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June 2023 by Josh Contee
I arrived at 4:56 PM and knowing this location closes at 5 I expected to be given a hard time. Not the case, the young lady at the front desk routed me to a line that moved very quickly, a teller signed me in and had me wait for about 5 minutes. I was then called to a back office by a pleasant young lady who was wonderful and efficient. Without any rushing at all I was out of there by 5:20 without any issues! The atmosphere was crowded every teller and office was occupied but it never felt that way.
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April 2023 by Abdallah khoury
Customers are their mission as they said I believe that now .all services are incredibly awesome especially car loan rates
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April 2023 by Ace Washington
Not a long wait time. Customer service is very punctual and very polite!!
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March 2023 by Demskinz 21
Terrible bank worst I've ever used atms the slowest I've ever seen then even inside they suck I had a 20dollar bill that was ripped I asked to replace it and they said no even tho every other bank I've ever used always does it no questions I went to Wells Fargo wit same bill n got new 1 instantly regret ever banking here sorry my GPA fought n ww2 n dad fought n Vietnam for me to use a bank this bad
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January 2023 by NGOZI OKONKWO
The staff are very professional and friendly. Excellent customer service. Got attended to and promptly.
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September 2022 by Adrian Corsey
Saturday afternoon and all 3 ATMs are out of order. Totally unacceptable.
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September 2022 by Sheena L Dupree
Great experience, no standing in long lines.
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September 2022 by Vivian Westwood
Horrible experience. I was told by phone that I can go to this branch to pick up a new card. I arrived and I explain to the front desk about my situation and she had me wait only for the leader to repeat the same thing front desk told me. They had me wait for no reason
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March 2022 by MISS KLEAN
Customer Service was awesome !
