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December 2023 by Maria Lauer
We love CapitalOne bank. Glenis COO669 was so kind in helping us get a certified check for our home and she sent a housewarming present afterward!!! Thank you for taking care of your customers with warmth!
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August 2023 by Dorothy Hamilton
Drive thru slow but not crowded
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May 2023 by Devyn Morgan
I wanted to bank here so I tried calling to get more information. The man who answered the phone answered as if it was his personal phone. No "hello this is capital one bank" he just said "hello?"I told him I had a question and he asked "who would you like to speak to?" And I said "I don't know, anyone I guess" and then he hung up. These people are not trained to work there and I probably shouldn't trust my money to be there either‼️
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February 2023 by Betty Barbour
My teller name was Gigi she is very professional and caring. If you need help on any banking go to her.
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November 2022 by Donyiel C.
Not to my go to branch and I would avoid if possible! Be prepared to wait a long time here. I mean at least 20 minutes! Sigh I rarely go inside the bank but needed stuff that couldn't be done online or via an ATM! The employees here are not the friendliest or most professional. As I mentioned, pack your patience! They could use some improvement here.
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August 2022 by MrEver377
Good and friendly Spanish service awesome
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March 2022 by Dawn Hodose
Honestly, this is one of the best branches. Whenever I'm there, most of the teller windows are being operated, so the line is pretty quick. I also have seen more personalized service for those who have accessibilty issues.
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February 2022 by Alana Smith
I love this branch I have had problems with the drive up atm before but they handled the problem quick with with great customer service but when I go inside they are very fast professional I never had any problems in and out just how I like it Kendrya one of the professional tellers that assisted me was so kind made it so easy and Refreshing to get everything I needed done with a nice smile and A1 attitude I wish everywhere I went that I needed customer assistance I had her simply the best thank you
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December 2021 by Julianna Orellana
Catherine, Beronica, Chris, and Frank goes above and beyond to help me and my husband every experience we have when she is there. There staff is very happy full and nice.
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November 2021 by Monica S.
The lines are long but I've found the manager very responsive to customer needs and personally involved to get the lines moving. Any teller or banker concerns should be brought to the manager's attention and she will address then promptly.
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October 2021 by Jackie Mendoza (Jackie)
Christopher was very rude, I wanted to withdraw a certain amount of money he proceeded to tell me that they only had small amount of cash, And that when I was done deciding what to do to come back in line and move to the side. I go into the bank not to be told what How much I can withdraw...Luckily came back in line and Jessica was super nice, didn’t ask questions. They should have more people like her!
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September 2021 by Sean Troxell
Don't come here if you want to accomplish anything beyond making a deposit. All they want is your money. Customer service is dead.
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April 2021 by Shivani S. Purvis
Exceptional customer service!
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November 2020 by Jackie Mendoza
Christopher was very rude, I wanted to withdraw a certain amount of money he proceeded to tell me that they only had small amount of cash, And that when I was done deciding what to do to come back in line and move to the side. I go into the bank not to be told what How much I can withdraw...Luckily came back in line and Jessica was super nice, didn’t ask questions. They should have more people like her!
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September 2020 by Jameka McElroy-Brooklyn
I received great customer service. Frank was very helpful and extremely kind.
