Horrible customer service. I wanted to open an account and got there before 4:30. They said they couldn't help me because they were about to close (at 5pm). I was the only one in the lobby. I always thought they were supposed to help you as long as you were in the door before 5?SMH.
March 2022
Today, Saturday, September 4, I called the bank for help and Mr. David on another lady, they hung up the phone on me 3 times. without giving me a chance to explain my problem. MY MONEY IS THERE, THEY SHOULD ATTEND, IT IS THEIR OBLIGATION. bad service, bad people, disappoint. thanks to my money they have their job.
August 2017
I went in the branch at 2:30pm and wasn't seen until 3:00. They spent a very long time with customers. I should not have had to wait that long.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.