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July 2024 by Chris (Lithium44)
Be very careful with the warning that says not all services are available at all hours on the website.
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July 2024 by Carly Medosch
Travel services close at 3 pm even though info on their front door and Google Maps says 5 pm. Employee was grumbling about how many people came in so close to their close time. Maybe communicate that info so folks know?
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May 2024 by Richard Parsons
Recommended
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May 2024 by kami cagnasso
I had to take my Toyota Solara to be repaired yesterday after several things suddenly went wrong. Robert, the technician who worked on my car, was amazing throughout the process. He answered all of my questions and gave me honest advice about the future of my car, which I really appreciated. He also found something wrong with one of the airbag sensors that I had no idea existed for the 2 years I’ve had this car, and other technicians have worked on it at other places. This was an unfortunate situation but definitely made better by the great work and customer service here. I would highly recommend not just a Triple A membership, but this repair shop for non-members too!
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April 2024 by Krista Kenny
Total scam! Warning don’t have AAA tow your car here. I had a flat tire & wanted to replace all 4 tires. I get 2 BUT not 4. Would not do only 2. When I got it towed elsewhere I had to pay! BTW - had car towed to dealership & they said getting 1 tire was fine!
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April 2024 by Nick Forakis
Great service!
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February 2024 by mike
Great customer service.
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January 2024 by Michael S.
I had a very positive experience with this location after my alternator failed during a drive from DC to Harrisburg. I'm a AAA member and worked through roadside assistance to have my vehicle towed here after hours. Frankly, it was a leap of faith and an assumption that they would be a decent shop if they were allowed to use the AAA name. I was not disappointed. They called by 9:00 AM the following morning with a diagnosis and estimate...and vehicle was complete by 5:00 PM that day Price seemed reasonable and they did not try to push an unnecessary battery replacement. A good experience overall, especially under the stress of breaking down more than an hour from home.
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December 2023 by Brittany Goines
Very professional, great service, and was able to diagnose fix everything in a timely fashion.
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November 2023 by Hope Jordan
11.20.23: Worst experience ever. Disappointed. My car was towed to the Timonium site last Thursday. They said they could look at it on Friday. I hear from them today, Monday. I am told, that they need to replace a sensor in the car in order to continue to diagnose it. Replacing the sensor does not mean the car will work. The cost is $474. After speaking to a few mechanics about what I was told at AAA, I schedule for the car to be towed to another mechanic at 12 p.m. Pick up time is 2:20 p.m. I check in at 3 to see if the car is towed and am told the truck is running late. At 5:15 the tow truck driver finally calls. He tells me I need to have the garage leave my key out and that I need to pay for the tow. I let him know that I was told by 3 AAA representatives that I do not need to pay for the tow. Even when I received confirmation that I do not pay for the tow, the tow driver does not answer his phone, the garage closes 6:00 p.m. and another day without my car is on the books. Really feeling frustrated by AAA and the tow company, Fast Tow for running me around. The tow driver, who was supposedly waiting for me to call him back stopped answering his phone until 6:09 when it was too late. Tomorrow morning I need to get up and do the rat race all over again until I can get my car towed. Then...never again. I have been a AAA member for a long time. Time to reconsider.11.21.23 This morning I scheduled my car to be towed again because the tow did not happen last night. There was NO record of yesterdays tow request. Then I get a message from David at AAA saying I need to have my car towed today or I will be charged a $35.00 fee or my car will be impounded. What the Hell, AAA??? I feel like I am in the twilight zone. No...AAA...I will not pay you $474 to continue to diagnose my car...and if YOUR TOW TRUCK SERVICE does not TOW my car and you impound my car...we are going to court.
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October 2023 by Francis B.
My car was towed here late on a Sunday. they replaced the fuel pump, but did not adequately test to see if they resolved the problem. I had to have it towed back two more times before they resolved the problem , I.e. the car would not start. The front desk are friendly, but the technicians are not competent to do work other than routine car care.
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September 2023 by Chris Young
Had my car towed there cause it was overheating, I pick it up the next morning and on the way home the oil pressure warning light came on so when I got home I checked the oil and there was none in it, the dip stick was bone dry... How do you service a vehicle, recommend work be done but never check the oil? What would have happen had my motor blow there or on my way home?How can I trust the work was done correctly?Maybe I'm wrong, but when I charge my customers $200 in labor, I provide service above and beyond expectations, which when suggesting other services you'd think that would include checking the oil.
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September 2023 by Lisa Roberts
I went into purchase some euros for upcoming travel. The gentleman (George) who served me was kind and patient as I had no idea what I was doing . Heading in to pick up my euros today!
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August 2023 by Kristina Kasper
Overall had a positive experience. Was in and out in 10 minutes. My only complaint is there was one employee who did not greet us upon entering the store, and instead purposely avoided eye contact and moved out of sight. She clearly did not want to help us. The other employees working were very friendly and professional. The space was very well organized/laid out, and clean!
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August 2023 by Evan Schluederberg
Spoke with George and he solved my problem quickly and with great deal of patience. Give him a call!
