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October 2023 by Sean Bergesen
Yuban is the most helpful rep I have ever dealt with at ATT.
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July 2023 by Jennifer DePasquale
Edwin was so helpful and knowledgeable. Really appreciate all the time he took to ensure we had the right plans and phone.
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May 2023 by Janice Fothetgill
Jason spent at least an hour with me getting my account security straightened out. He was completely dedicated and focused on 100% resolution. Great customer service!
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March 2023 by Beata H
Fantastic customer service at this location. My new favorite AT&T store. Edwin S. went above and beyond to help me with getting a new phone for my daughter. He has fixed my account, advised on best deal and accessories. He is so knowledgeable, professional and such a kind person. I am so very pleased with the service I’ve received. Thank you so much Edwin! You should get a raise and a bonus!!!
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November 2022 by Joan Stanard
Mr. Yuban is an excellent AT&T representative. He is pleasant and goes out of his way to please his customers. He resolves problems and make suggestions to prevent any problems. He is definitely an asset to your company.
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September 2022 by Jill Lopes
Yuban was great. Took the extra step to make sure all was in good working order. Thanks
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September 2022 by David Guernsey
Don't waste your time if you use prepaid. I've been here twice, once to add a line and once to buy a sim card for a lost phone and both times they were not able to help me.
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August 2022 by JORDAN TEMPCHIN
Carlos was great. He was very knowledgable and took his time to go over all our options. He even added my military discount for being a veteran.
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August 2022 by Mittens Persephone
Let me tell you a tail about how purrfect the customer experience has been at this store. I saw what price this store had the iPhone for selling at, I said you’ve got to be kitten me!!This store is pawsome and I will keep coming back.
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August 2022 by Joshua Sussal
James and Edwin were incredibly helpful finding our best plans, connecting all devices, patient and professional. Thank you
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August 2022 by Baby Yoda
The big guy helped myself and my dad. We drove all the way from Hagerstown, we even got choccy milk & chicky nuggets at The Turtle place. ?
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July 2022 by anne thompson
They were amazingly patient and helped me set some things up on my devise in this store. I will recommend anyone to use the Olney AT&T. I appreciate customer service which doesnot exist in most businesses. So thanks. Anne Thompson
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June 2022 by Lynn Westrope
James was very helpful in converting phones especially when I couldn’t remember pw on old phone. Five stars for him.
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June 2022 by Maricela Ventura
I had an amazing experience with Yuban ! He was able to solve all my problems pretty fast & he was very professional the entire time which is hard to find employees like these nowadays ! I only came in for a screen protector but he Informed of things in my account I wasn't even aware of like being eligible for an upgrade & helping me change to a better plan.
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May 2022 by Halle Dubose
James is the man! He helped me get my new phone set-up and was super cool! Great customer service ?