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February 2024 by Yaya
I should have looked at the reviews before I came here. KATRINA was so nasty. From my first encounter with her I told myself to just leave, but I thought against it. She became so rude and awful because I asked for Paper instead of plastic..... imagine spending your money and looking pass an employees rude ways only for them to make it worse during the transaction. After reading the reviews KATRINA is used to being rude- so I'm no longer surprised. What an awful elderly lady. Needless to say I got a refund and left.
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October 2023 by Ángel Ramón Pérez Menéndez
I was not impressed to read many other comments like: rude male employee… I just left. Not spending a cent here today. Good job!
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October 2023 by Baseema Baseema
Went in today 9/2/23 and was treated very rudely by the male employee. My friend asked for a smaller size in a shoe and he said “first of all, I don’t know what smaller size you need, and all the shoes are over there—that’s all we have” I couldn’t believe how rude he was! To refuse to help a customer. And sadly my friend is Malaysian and visiting America, so now they may think Americans are rude like him. He also was rude to my husband who asked where the men’s shoes were, he just gave him a dirty look and didn’t say anything. Clarks, do better! Hire employees who care and want to treat customers with respect. He gave an ugly example of customer service.
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August 2023 by Lyd
Bad customer service at the Oxen Hill, MD store. Rude staff , they won’t even assist you, they would kick out of the store if they can ?
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August 2023 by Trish Adom
I drove from DC to get here complete waste. No wide sizes.
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August 2023 by ASM ER
Bad customer service at the Oxen Hill, MD store. Rude staff , they won’t even assist you, they would kick out of the store if they can ?
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May 2023 by Mona Long
Very bad customer service. Worst shopping experience ever.
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December 2022 by Andrei B.
Got nice shoes from this Store today .
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August 2022 by Saba Gujabidze
There was a salesperson Katrina, she didn't provide any help. I paid much more then was provided on a box. I tried to talk meneger and he was much worse person.
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August 2022 by Kartlos Sharashenidze
Worst experience ever. Terrible customer service, terrible staff - They do their best to make you uncomfortable. Katerina was very rude.
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June 2022 by Fernanda Cavalcanti
Very good shoes at a very good price
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May 2022 by Gail B.
The store is clean and tidy. I wanted to find a pair of shoes that were comfy. I wasn't impressed by the selections. Bonus points for having those "try on" hosery socks.
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May 2022 by Nikki Mackall
Was very pleased to be able to find my Mom 4 pairs of sandals that she liked. Her feet are narrow and flat.
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February 2022 by John T.
Alway a big fun of Clark. I am glad I am addicted to Clark ? shoes.????????????????
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January 2022 by REDEYERIS ONE
They don't carry Wallabee?
