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December 2023 by alicia the real
I went shopping there and one of the managers was very rude. Poor customer service.
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December 2023 by Wanda Dorsey
Hello I made numerous purchases at Rainbow and had a few issues. Holes in the clothing. Wrong prices on items ringing up for the wrong price. Well I bought 3 sweat suits top and bottom, I didn’t try them on right away because I thought they would fit. I went to put on one of the outfits and it didn’t fit. I threw the receipt away because I planned on keeping the items. I took the sweatsuits back to the store and they told me I needed a receipt to get a store credit. That doesn’t make sense if I had the receipt I would not need a store credit I would want my money back. Rainbows return policy sucks. Doesn’t make sense. Well I won’t be shopping there anymore. I’ll take my chances with a regular store that doesn’t hustle there shoppers. With a 30 day return and refund policy.
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August 2023 by Shanika Clay
Nice customer service
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July 2023 by 2Blessing Kingz
They don’t deserve even 1 star because I process something they never mention it was final sell and took the tag it was small couldn’t even bring it back and had the receipt sad
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May 2023 by Fiama Robles
It doesn't deserve even 1 star, but to express yourself it is required. A few days ago I went to make a return, and a young man attended me, and he thought that because I was Hispanic I was not going to notice, I make the return, he asks me to swipe the card and It tells me that the money is already back to my account ,They are scammers. And they should change staff.
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February 2023 by Google User
I give it 1 start bcuz when the AFRICAN MEN are working in there the customer service is horrible… They talk to u any kind of way like u are beneath them when we are spending out hard earn money! The young ladies that work there are wayyy better.
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August 2022 by Mariah
Good variety of clothes but customer service is horrible . they don’t even acknowledge you not even at the cash register .
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July 2022 by Mariah Brown
Good variety of clothes but customer service is horrible . they don’t even acknowledge you not even at the cash register .
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June 2022 by jessica myles
Customer service awful clerks unknowledgeable ! At checkout my aunt showed her drivers license which now has your veteran status on it. By showing her drivers license she should have received a military discount toward her final total. After completing payment and given her receipt she noticed the discount was missing. When she addressed the discount with the clerk the clerk became upset and told my aunt she needs a military ID with expiration. My aunt informed her that was for active duty members. The clerk then said no no no it doesn’t work like that then asked to see my aunt drivers license again. My aunt remained calm showed her the license again and the clerk stated she could honor the military discount this one time but she would need to do a refund and and scan the items again and payment will be required a second time . My aunt declined as she did not want multiple charges or a hold on her card. The clerk then said ok but next time bring your real military license as if she has been in the military and clearly still did not understand my aunt was a veteran so the point was missed and she needs to be retrained on the register and discount policies
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October 2021 by Arlene McCray
Great selections and friendly staff
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August 2021 by MzShibaBaby Eason
Very nice selection of outfits from casual, business and sexy event looks, staff was great and friendly, it was very tight and hard to move throughout the store due to inventory so close together but overall great experience, can’t wait to try on my outfit
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July 2021 by Koti jo kisses
OUTSTANDING PROFESSIONAL CUSTOMER SERVICE, with affordable pricing...
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February 2021 by Shiba Eason
Very nice selection of outfits from casual, business and sexy event looks, staff was great and friendly, it was very tight and hard to move throughout the store due to inventory so close together but overall great experience, can’t wait to try on my outfit
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February 2021 by Queen Moon
Poor customer service, don't greet you, no manners, slow service.
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November 2020 by akia atkins
I went to this Rainbow and wasn’t greeted nor was Acknowledged the whole time in the store. Very unprofessional it was a very unpleasant experience. Then when I left out the store I called to speak to the manager and told her what just happened and all she said was oh I apologize I see why I was the only person in the store they all suck and was just busy doing nothing they sure wasn’t acknowledging the guest that being myself at all. Very very disappointed.