Hertrich Toyota of Pocomoke is a trusted family-owned dealership with over 50 years of experience in the automobile industry. Known for its excellent customer service, the dealership offers a stress-free and transparent car-buying experience. Customers frequently highlight the professionalism and friendliness of the team, including salespeople and managers, who focus on understanding and meeting individual needs. Many reviews praise the straightforward approach to pricing, with no hidden fees or unnecessary extras, making the process clear and honest. The staff is committed to finding the right vehicle, often locating cars quickly and efficiently, even if the desired model is not immediately available on the lot. Customers appreciate the knowledgeable staff who listen patiently, answer questions thoroughly, and guide them towards the best vehicle for their needs. The dealership’s friendly and neighborly attitude makes customers feel valued and respected throughout the entire process. Whether purchasing a new Toyota Tundra or Sequoia, clients consistently mention the smooth negotiations, fair deals, and attentive service. Overall, Hertrich Toyota of Pocomoke stands out as a dealership that combines professionalism with genuine customer care, making it the preferred choice for those seeking quality vehicles and a positive buying experience in the Pocomoke City area.
Great experience. Jaron is very professional and worked diligently to get me an awesome deal on a new Toyota Tundra. Would highly recommend Jaron and the dealership.
August 2024
Had the pleasure of dealing with Ms. Tonazja Taylor on the purchase of a new Toyota Tundra. She was quick to greet us even though we weren't buying that moment. Her and the general manager, Dana, worked quickly to earn our business! Great experience through the whole process. No time wasted and they are eager to do business... read full comment
July 2024
Awesome service . Jaron Shimmel and Matt Ritter was top notch!!!