February 2022 by jan lamb
Very satisfied with the service I received at the AT&T store in Rockville on Gude Dr. The employee went above and beyond to answer all my questions, I did not feel rushed or pressured. She also helped me to sign up for AARP to get an additional discount. We changed our plan and upgraded our phones. Highly recommend this particular store.
October 2021 by Michael Cooke
The kind and careful customer service here is truly amazing! We will never go to another AT&T.
September 2021 by Steve Kwon
Excellent service, trust manager, and steps.They will make you happy with satisfaction.Hardly recommended this place.
September 2021 by Kenneth Winchell
Excellent service from Manager (Cherri ) super nice, very knowledgeable , very receptive to my needs. I did a trade in for my upgrade to the iPhone 12 Pro Max. The iPhone XR that I traded in was an awesome cash value ($700) towards my new phone. I purchase a lightning charger/cable as well as an otter box case and wallet magnet! VERY PLEASED WITH ALL OF THE ABOVE.
September 2021 by Greg Kim
The store reps were so professional and knew what they should do efficiently and quickly for our request. Also they were so nice. 100% satisfied.
September 2021 by Linda Goodman
This store takes the time to explain the technology to the customers. They write down what is decided upon so the customer knows what they are getting and have agreed to. This was a very good experience.
June 2021 by Bill SukJin Cho
They were very professional and helped me with all the things I needed for my new I phone!!! They are the best. I have been going there for many years whenever I needed anything for my phones, including all of my family members!!!!! I wouldn't go to any other stores...
June 2021 by Laura wiltz
This is a well appointed store. Products are well organized. Pleasant and comfortable seating. But most importantly the owners are very knowledgeable and patient with senior citizens. I highly recommend them. I am a return customer over the past five years. I’ve purchased three phones and an IPad from them. They have also arranged travel coverage for me at least four times.
June 2021 by Ashley Hauck
I have been officially converted from Sprint to AT&T and couldn’t be happier!! The owners were SO helpful and fun to chat with. I actually enjoyed the process of getting my service switched and was amazed at the ease of it. I now have a great phone and great service, as well as great representatives! I will never go to a different store other than this one on E.Gude Drive.
May 2021 by Russell Reese
Quick, polite, helpful. Great experience!
March 2021 by Marcelo Jaramillo
Just a quick note to say how nice the two people who worked at this location were. Kind and considerate of my time, knew how to troubleshoot, and seemed to genuinely want to help. Goes a long way, thank you!
March 2021 by Pat Parker
The AT&T store representatives there on E Gude Drive were phenomenal. Professional, patient with us, gave us all the time we needed to get our new phones and answer our many questions, they were extremely knowledgeable and helpful. Glad I read the reviews about this place before I went because they are all true. ThanksPat
February 2021 by Sharon Osgood
Always great customer service! My family has been going there for years.
December 2020 by Eileen C
Always a pleasure to do business with this particular AT&T store! They're always extremely courteous and friendly. Helped me order and set up my new phone without any hiccups. Would highly recommend!
November 2020 by Emily McCort
Were super kind, friendly, and very helpful. They made the process of switching plans and getting new phones so much easier than places I've gone in the past.