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September 2025 by Sean Genson
Quality work, reasonable prices, prompt, friendly service, thoroughly answer questions I have, communicate very well using email and text, and easy to schedule an appointment on short notice.
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August 2025 by Nils Peterson
Called to have my 2023 vehicle checked out b4 driving across country. Did the work but tried to upsell me for a brake job and transmission service ( car had 31000 miles) oil change, transfer case and rear end serviced and some additives they sell. Cost me $900. Did not like the upsell for unnecessary work. Will not return..
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July 2025 by Derek Gould
Had a complicated electrical issue and they knew right away what the problem was. Allen Automotive handled it quickly and professionally. Wilson the service manager is the best — sharp, honest, and great to work with. Highly recommend.
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June 2025 by Bruce Drake
It was only a minor repair (replacing one of those passenger door rear view mirrors that flags you if a car behind you is too close) but it was a better and quicker experience than going to the dealership.
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April 2025 by Marc Moshman
I used to use Allen Automotive a long time ago, but they could never fix a starter problem i had and i moved on. But i recently went back to them to just get an oil/filter change. I said to them and wrote down on their service form along with my contact info, that i wanted full synthetic 0w-20, since that is what the manufacturer recommends. I also asked for a quote on replacing the PCV valve.
The quote was for $722. I was pretty shocked, as the parts at the dealer cost $60 and the labor is about 15-30 minutes. And the sticker they put on my car telling me to get another oil change in 5000 miles said that my oil is 5w-30, so that's wrong.
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March 2025 by Bekitemba Hove
At Allen Automotive, I found everything I would get at a top level dealership service center, but at a comparatively affordable price. I do not hesitate to recommend Allen Automotive, the Silver Spring auto repair center.
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March 2025 by Billy Hayes
Exceptional service at affordable prices. So glad to find a reputable, reliable small business like Allen Automotive.
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August 2024 by Catherine Osterfeld
The people who work here are so kind and genuinely care for their clients. They got me and my car taken care of and their customer service is truly great. Definitely will recommend to all my friends in the area :)))
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June 2024 by Ken
Please, be very vigilant about who you let work on your car.
I will spare you the details of my experience here. All you need to know is that they are dishonest, dismissive, will charge you for more than other shops, and will include repairs onto your bill that you did not request or were not spoken about before they were completed. You will have to pay for them after it's too late.
Most egregiously, I had other mechanics and dealerships both laugh and express genuine concern for the work they did on my car and how much they charged me for it. I have considered legal action.
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June 2024 by Heather Stebbins
Unfortunately have to amend my review, this shop is incredibly untrustworthy and should be avoided at all costs.
Highly recommend this shop! They are so professional, efficient, and communicative. Their pricing is more than fair and they always make sure you understand what is going on with your vehicle.
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March 2024 by Jennifer Jantos
Unfortunately I was a loyal customer for years until June of 2023. After getting the car serviced, I noticed the steering wheel was pulling a bit and was reassured this was “normal” after a suspension service.. My car was realigned at no charge, which I appreciated, but the steering wheel continued to pull in a progressive manner and I brought the car to another mechanic, 9 months later, who informed me some bolt hadn’t been screwed tightly enough and was literally almost dislodged. I’m upset and will get details tmrw but I could have gotten into an accident on the beltway.
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February 2024 by Damian Kostiuk
The team does very good work, and are reasonable to work within your budget. They will always offer a solution that will make your car highly dependable, and will adjust quotes with discussion of your needs. Can't say enough good - you can trust these guys.
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January 2024 by Stewart Johnson
Good reliable service and prices.
On time
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January 2024 by Gian-Paul Vidal
Our check checking system light came on while we were on 495. We still had an hour of driving, so we pulled into Silver Spring. Fortunately we were able to find this place. It was a little before 5pm, but they quickly accepted us and replaced our alternator. We were back on the road in less than an hour. Very friendly staff and quick service.
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December 2023 by James
I was a loyal customer for years but the service has been on the decline for a while and more than once I've been spoken to in a very patronizing manner. They're now at the bottom of my list for mechanic recommendations (I wouldn't recommend this place to single women).
