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March 2024 by Juana
Staff was very thorough, professional and efficient. I will be back when I need to rent another car.
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March 2024 by Donna Martin
My rental experience @ Silver Spring, MD,with Rasheed was Professional, courteous, and promptly
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March 2024 by B B
Everyone was very helpful and kind, especially Shaq. When my first vehicle was not cleaned, he apologized and offered to show me any vehicle they had on the lot, no extra charge. He went above and beyond.
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February 2024 by Jamie Hazelwood
I was ver pleased with the services and support provided with my experience of renting my car thank you to the team at the silver spring location · 13807 Outlet Dr
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February 2024 by Angelique Jones
The customer service was excellent. I rented a car because my car was in the shop. When I came in they handled everything quickly. Thanks for the great service.
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February 2024 by Phillimon Aligawesa
Shack and the staff at enterprise on outlet drive briggs Chaney md. They are the best they have excellent customer care and will explain everything and answer all your questions with no pressure if you need a car go to them
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February 2024 by Smart Girl
Thank you so much to the Enterprise team by Outlet Drive in Silver Spring! I received excellent customer service and all the personnel by the front desk were really efficient and knowledgeable.Specifically, when I came in Rasheed was very professional and took amazing care of me. It was raining that day and he was caring enough to bring the car around the covered section of the building. He checked me in efficiently and explained everything thoroughly. I do believe Rasheed Welsh should be promoted as soon as possible because of his exceptional customer service skills!
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February 2024 by Alisa Campbell
Outstanding service all.around shoutout to Charles.Rhaney. The Outstanding customer service . I will be back to rent again.
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February 2024 by Trang Pham
The staff here were super friendly and helpful. Expect a longer wait time on the weekend since there is only 2 people working.
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February 2024 by Robert Berger
Great people, t try hey were friendly, efficient, and treated me well. Unfortunately, the van had a slow leak in one of its tires. I haven’t told them about it yet; I should.
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January 2024 by diane barrett
The agent ( Shaquil) was fantastic. He went over all my options and explained everything about the vehicle
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January 2024 by Mark Turner
Employee was clear and thorough in going over the car and rental terms. The car was clean and ran well.
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December 2023 by Sasha Martinez
I rented a car from there a few days ago and had a great experience with Rasheed. He was very pleasant, knowledgeable, and took time to sit with me and explain all coverages and processes when it came to my rental. I was very happy with my service that I received from him and definitely recommend him to serve any one else that visits this location and is look for a vehicle. Thanks again Rasheed. Perfect customer service!
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December 2023 by Franklin Ambrose
Staff was courteous and professional. This applies to both people who assisted me at the counter and the staff person taking me to my selected vehicle. The vehicle was clean and staff person adequately explained my options.
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November 2023 by Benjamin Manene
I had a reservation that went very well. The car was very clean and the staff were awesome. Customer service was great. Offered professional service and safety practices on the road. I will rent again with enterprise.
