She greeted us pleasantly even though she had to wait an hour for us. This is why we like Suntrust!
September 2022
The worst they need to hire faster people every time I go though drive through it takes me way to long to be service and this Is every time I come to this bank worst customer service I don’t think the employees know what there doing. Don’t bank with these people.
February 2022
This location has the worst banking customer service I have ever experienced in my adult life. The branch manager would not let me talk when I politely tried to correct her error. She ended the conversation by closing the door in my face.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.