December 2022 by Annie Stahley
Great local shop. Every time I’ve gone in, they’ve been professional, kind, and very quick to help me. Fair pricing on the work and maybe kind of random but it always smells normal/clean down there, unlike most other shops that seem to stink of sweat and chemicals.Services: Tires
October 2022 by 아빠유준,유솔
New korean onwer is the best technician in MD..He was elite technician at Audi (chantily) also worked at Ferrari and other luxury vehicles company.. very happy to open his new own place.....Veryv
October 2022 by Mike M.
Place was great before new owner/ management. When Qwuan left so did my business. First time goin and Qwuan wasn't there the new guy tried to make up a price. I had the exact same thing done on the opposite side for my headlight. I showed him my receipt from before. I went again for a oil change and tire rotation and I always Bring oil and filter. I always pay $20, now all of a sudden it's $60. I asked did the prices go up he said no, 5 min later he said yeah I think they did. I explained this happen my last time here. He said " well you can go to another shop" . Some customer service, they've lost a customer of 2 years for all sorts of things I had done on my car. Don't recommended
September 2022 by 유준유솔아빠
New korean onwer is the best technician in MD..He was elite technician at Audi (chantily) also worked at Ferrari and other luxury vehicles company.. very happy to open his new own place.....Veryv
August 2022 by Alicia Stukes
UPDATE - August 2, 2022The charging system sensor indicator came back on and I feared that the car would eventually not start so I took it to another mechanic who did a diagnostic and reviewed the work that Tuxedo Auto Service did. Whelp it turns out that the installation of the new charging sensor was subpar (taped) and the wiring was also taped. Prior to taking my car to another mechanic I called Tuxedo Auto Service and spoke to Qwan to inform him of the issue. He was very dismissive and did not want to take any accountability for the work they did previously done on my car. Remember my original post noted that they didn’t complete the installation of the charging sensor as indicated (telling that my car was ready for pickup but when I arrived the dashboard sensor light was still on). Not to mention that they didn’t torque my wheel lug nuts all the way which resulted in me driving my car a short distance and hearing a horrible noise. Imagine what would have happened if I would have gotten on the highway. The other mechanic resolved the issue and the dashboard indicator is now off. Needless to say I would not recommend this auto service shop. Your life, safety and your money will be compromised. On 11/26 I took my 2017 Honda Accord to this auto repair shop because it came recommended. They diagnosed this issue (bad sensor)the same day and told me that my car would be ready on 11/29. Since I ended back brakes I asked Kwon to also replace them as well. I get a call on 11/29 from Kwon that my car was ready. As soon as I started the car the same indicator was on so I brought it to Kwon’s attention immediately. The mechanic begins the diagnostic process again and sure enough the same issue. He then goes back under the hood and discovers that the new sensor was not wired correctly. OK I left the car with then so that the mechanic could complete the rewiring. Return on 11/30 (the next day) and the indicator was off. I pull off and drive around the block and what do I hear? A thumping noise from my tire. I go back to Tuxedo Auto Service and tell Kwon and the mechanic that serviced my vehicle about the thumping noise. Guess what the thumping was from? Whoever installed the new rear brakes didn’t tighten all the lug nuts on my rear tires. Now my question to Kwon was don’t you guys test drive the cars to ensure that you have corrected the issues and that the vehicle drives correctly after the repair or service? Surely had they done so they would have known that the sensor indicator was still on and also that the lug nuggets were not tighten. Imagine if I would have gotten on the highway with my tires in that condition. Needless to say I will not be returning to this auto repair shop EVER!!
July 2022 by Antonio Ross
I’ve been going to Tuxedo Service Center for over 30 years and I have never had a bad experience, they are like family to meServices: Auto body & trim repair
April 2022 by Evan Taylor
I brought my car to this place because my check engine light was on. The car was brought in on 3/8/2022. I was told that I needed new spark plugs which would’ve been around $600, I said ok to that. They said it would take a few days to get the parts in. After a few days, I didn’t hear anything so I called back and now I needed push rods, rocker arms, ignition coils and that would cost around $2000 dollars. I said ok again. I call again in a few days for a status update. They’re still waiting for parts. I call again in a few more days and they’re still waiting for parts. It has been at least a week of my car sitting on their parking lot and nothing has been done to fix it. I can’t wait any longer for them to get the parts so I go to pick up my car. The will not start now. I brought in a car that started and now it doesn’t start. As I’m sitting in the car waiting for a tow truck, no one has asked me anything. All of the employees are walking past me like I don’t even exist. I absolutely encourage others to never bring their vehicle here for anything major.Services: Engine repair
April 2022 by Kaliq Campbell
Excellent shop. Sometimes prices are high but the quality of work does make up for it. I never have any problems here. Very professional and the staff is nice.
April 2022 by Benita Stafford
I've been going there for over 20 years every time the same experience awesome
March 2022 by Ron Johnson
This is a GREAT place to bring your car and have it service. I have brought 3 of my cars here and they truly stand behind there work. Many years of great service.
January 2022 by Sabino Epiceno
Honest mechanics and fair prices. Exactly what you need when looking for a mechanic. They have completed a few simple jobs for me and I've been very satisfied with their work.
January 2022 by Dwayne M.
Been going here for years for little things like tire patching and rotations. I'm always in and out, on average 15 min. I live in Cheverly so they are VERY close. Once I asked about an oil change for my Nissan Rogue and was quoted a crazy amount so don't my oil changes there. Another time my brother went there to get a tired patched. It was in the side wall and they said they do not recommend patching it, but patched it anyway any my bother just kept the donut on and got a new tier so was a waste on money. I was not there so don't know how the transaction went down but my brother wasn't happy. Also, only a few of them speak English and they are a little hard to understand at times.
October 2021 by Nigel Tatum
Master mechanics, friendly service, fair prices??
October 2021 by Anthony Miller
THIS SHOP REVIEW IS ZERO...PLEASE DON’T BRING YOUR VEHICLE TO THIS REPAIR SHOP AND I’M GOING TO TELL YOU WHY!! I HAVE A LANDSCAPING BUSINESS AND I GOT MY TRUCK TOWED TO SHOP BECAUSE SOMETHING WAS WRONG WITH MY BRAKES. I TALKED TO KVON AT THE FRONT DESK AND HE STATED I NEED BRAKES AND ROTORS FRONT AND BACK ALONG WITH PARKING BRAKE KIT. HE CHARGE ME $1500 ---$500 LABOR AND $1000 FOR PARTS. I NEEDED MY TRUCK BAD BECAUSE IT WAS THE BEGINNING OF LANDSCAPING SEASON AND HE KNEW THIS…SO I SAID YES, TRUSTING THAT THIS SHOP WAS TRUSTWORTHY AND HONEST BUT THEY’RE NOT!! WHEN I ASKED TO SEE WHAT HE PAYED ON MY PARTS HE REFUSED TO SHOW ME, STATING I AGREED TO THE PRICE SO HE NOT SHOWING ME NOTHING. I SEARCH AROUND SHOPS AND THE INTERNET MY PARTS WAS ONLY $300 DOLLARS AT THE MOST. THIS SHOP STEALING PEOPLE MONEY DO NOT SUPPORT THIS SHOP. NOT TRUSTWORTHY OR HONEST.Service: Brakes
May 2021 by Daisy Sweets
This auto shop is phenomenal. I’ve been coming here for 20 years and I’ve been able to trust them and they are very economical.
