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September 2023 by Luba N
Great service, pleasant experienced staff
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May 2023 by chris Johnstone
I came to AAA to get an international driver's license and left with the license, a membership and a credit card. The woman who helped me, Guenet, was extremely polite, professional and helpful. For that matter, the entire staff could be described similarly. Guenet was not pushy but explained each set of relevant options clearly and convincingly. How could I say no? I left for my trip shortly after visiting the office and was unable to complete the email survey they sent to follow up my visit as it expired by the time I had returned. I was most impressed with the entire operation in that location and was expecting much less than what I got. How rare is that today?!
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May 2023 by KE M
Nice people and plenty of travel items and information.
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October 2022 by Capital Sky Eye Media
Great store for travel related gear at reasonable prices for AAA members.
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September 2022 by Harleen Sahni
Very quick and friendly staff helped us get our international drivers permit.
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March 2022 by SA S
I went into the AAA Wheaton retail store because I just joined AAA, via a promotion, and wanted to confirm my membership. I have passed this AAA store since 2014, as one of my doctors is located in the same building. I was greeted by a representative named Susan who answered many questions I posed to her and provided a wealth of information to me regarding the benefits of AAA, as well as guided me to the map section, as I have several lengthy road trips planned for this year. Susan provided me with the name of an AAA location closer to my home for further information because I live more than an hour away from Wheaton. This is the first AAA store I have visited and I was surprised to feel so welcomed as I walked in the door. I received A+++ service. If I did not live so far from this location, I most definitely would use the Wheaton location as my "go-to" AAA store for assistance and information. Susan was extremely helpful, professional, kind, and the success of AAA is due in no small measure to employees like Susan. I am hopeful AAA will commend Susan for her excellent customer service.
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March 2022 by Zach Lamb
It took care of my vehicle's when they broke down in a timely manner very professional highly recommended
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December 2021 by Lynn K.
I cannot complain about courtesy of the people at Wheaton. I love my annual membership benefits. However, I was sold travel insurance from Allianz in case my trip needed to be canceled due to Covd -- $248! Only to find that Allianz will not refund due to CoVd. Agents should be told not to sell insurance that will not be valid. I am livid!!!!!
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December 2021 by SD M
Very good experience. Went there to get an international driver's permit. And despite what the website says, they DO take photos there if you need it and it cost a little bit cheaper than walgreens. Staff was very friendly and attentive.
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October 2021 by Diana Guenther
Always a nice staff at the AAA. I get my maps here with my AAA membership and use the notary services mostly. They do passport photos. I was surprised to see a set of Amazon.com lockers in the AAA space. Good service!
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October 2021 by Nancy Gordon
Professional and courteous service from Andrea to transfer my vehicle registration from Pennsylvania to Maryland.
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August 2021 by Karen Pitts
Very nice office and pleasant staff.
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July 2021 by Adrienne Moumin
They were very helpful- however MD Gov Hogan needs to get his act together to replenish the supply of EZ Pass transponders.
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June 2021 by Sandia Martin
Very good experience. Went there to get an international driver's permit. And despite what the website says, they DO take photos there if you need it and it cost a little bit cheaper than walgreens. Staff was very friendly and attentive.
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May 2021 by Big Dogg
AAA is convenient to my home. I had a doctor's appointment in the building where the AAA is located. I love the fact that the building is conveniently located near the Wheaton mall.