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October 2020 by Samar Gaines
Good experience got in had my item paid and got out
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September 2019 by alison thingz
Customer service was nice and the young lady helped my family and I a lot!
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April 2019 by Nerrie Omez
Good one. I think they need to tech their staff and train them better, or I just happened to ask someone new who couldn't answer a basic question. Doesn't matter, got beautiful shoes for my nephew.
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November 2018 by ujina pradhan
Customer service was horrible. When I asked the young lady questions about the size, she was giving me an attitude. She didn't ask if I wanted a gift receipt, and when I asked I wanted one she said it's too late and she can do NOTHING about it! Can you believe this? They lost the money they could've made. Went upstairs to champs, bought the same shoes. Went back here and returned the shoes.
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September 2018 by Mercedes T.
I came to buy running shoes for my little sister. Got absolutely no customer service. When we did , it was by far the worst. The employee working here (Layla) or whatever her name is, I can't read it because her name tag is worn off. No customer service skills. Does not want to help customers. Stood by the register and I watched her have personal conversation with her friend and when we asked her for assistance , she was not only hesitant but did not let my little sister finish her sentence/question before saying NO to every question she asked her. She also asked her for best running shoes, she did not leave the register to help. She stood there and said "we don't have your size in those shoes." What shoes ? She asked you what is the best running shoes since you didn't have her size in the pair of sneakers she liked. Moving on...... This is a kids foot locker , you have a size 4. If not in one brand , I'm sure you do in others. Not only that, this store won't make any money with an employee like that. I automatically wanted to walk out but, my little sister wants shoes so I am here writing this paragraph. Very disappointed. Either fire her or train her. If you have employees that don't have customer service skills as well as push customers away, how do you plan to make money ? How do you run a business like this ? Fire her. Or train her. This is unprofessional .
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August 2018 by Malaika Scott
Nice store. No complaints.
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May 2018 by Nick Curca
Hmm, just ok
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May 2017 by Sophia Lopes
The manager is so rude and lies just to get commission. I came to get my little girls shoes for her birthday and they didn't have her size so she lied to me saying it was sold out in all foot lockers just so I could order from her when I stopped by another mall the next day they had the size in stock smh! Horrible costumer service she acts like you HAVE to buy from her.
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March 2016 by Andrea Nicholson
I hate this store they make raffles for shoes without making it big I went to get shoes for my daughter and they said it was a raffle my daughter was so sad she couldn't stop crying they were suppose to be for her birthday way to go and break a little girls heart