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November 2023 by Jeff Green
Excellent service. The staff is always friendly.
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October 2023 by Cassie Alles
ABSOLUTE WORST CAR RENTAL COMPANY EVER. I dropped the car off at 7:20am using the after hours box, they sent me a message at 8:12am saying there was a dent on the rear passenger door. I called them to ask about it and said I didn’t see any damage when I dropped off the car to which they responded it is a small dent you won’t be able to see it, but then in the next sentence said it is a large dent/scratch and I need to pay $500 to cover the deductible payment for my insurance. They did not inspect the car with me before handing it over to me, and they threatened to charge my credit card without my permission. They also still have my $250 deposit and have refused to return it. DO NOT RENT FROM HERE. It is cheap but not worth it.
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October 2023 by Lisa Tselekis
I have rented a car for my daughter here twice so far and the cars have been in good shape and it has been an easy and fast experience.
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September 2023 by Adam A.
BUYER Beware!!!!! This place will try to scam you! My wife was the renter and we had to drop off the car on off hours and when they got in they claimed we damaged the car and charged us an additional $500. So after we tried to dispute the claim with the manager on a 3 way call, she called back saying I was driving the car and wasn't listed as an authorized driver(I never drove the car). if I could leave a 0 stars I would. do not rent from this business!!
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September 2023 by Mihail Dandara
I was given a rental car in Wheaton MD, until my car was repaired, the rental car had an empty tank, I filled it up, I had that car for 5 hours and I drove it maybe like 30-40 min max and I took it back to rental location, because my car was fixed, the tank was almost still full, I asked the agent from Nextcar to check the car upon on return, she checked and said that everything is OK and I'm good, after a week, I saw a charge on my credit card for fuel surcharge for a full tank 14 gal., how this can be, when I filled up an empty tank , they checked the car upon on return and said that everything was fine and I drove the car only 40 min max, what a hell? Don't use Nextcar they are scamming people.
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September 2023 by Rico Watson
This Facility is ran completely incompetent. No good customer service
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June 2023 by Nichole Graham
Everyone is amazing at Next Car Wheaton! Great service every time a rent a car.
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April 2023 by Sean Crago
Painless. Used to using Enterprise before moving here, but went to NextCar my last three rentals.Easier to phone up the local branch than Enterprise, often cheaper, and consistently more inventory on the lot.
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April 2023 by Kwame Frimpong
Go to car rental place. Most reasonable in town. All sizes are available.
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March 2023 by Elissa Webber
Reasonably priced car rentals. Nice employees and well-maintained cars.
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March 2023 by Jasmine W
No Complaints !!! 5 Star Service Was Provided To My Family & I .
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December 2022 by Latho C.
I wish I could give a zero terrible customer service no greeting no smiles very unfriendly environment
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August 2022 by God's Favor
Staff is very customer focused, the rental process is quick and the deposit is not outrageous.
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August 2022 by zainab kamara
One of the best places I have ever rented a car from.
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May 2022 by David Leavitt
So I am relatively new to this car rental company. Not sure why this location gets such a bad rating from other customers but in my opinion they are very accommodating and very nice. They have helped me out a few times when I was in a jam and needed a vehicle last minute. The manager is very nice and she’s always courteous and polite when I come in. The whole staff really is. You shouldn’t pass judgment on a merchant just because you the customer did not get what you wanted.