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September 2023 by Morgan.Taylor “Snook”
driving there. Be aware of your car because the street is cracked up and needs to be repaired have caution when driving there. If you get to this gate or have to drop somebody off, do not go to it because they will not let you in the facility and if a big truck comes, you have a hard time backing up and getting back the way you came from.
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September 2023 by Missing Linc
Definitely pleased with the customer service and how they took care of my packages. They went out of thier way to accommodate ensuring that I received it in one piece.
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July 2023 by CoalFire
Any time someone ships using FedEx, I know I'm not getting my package. FedEx repeatedly makes no attempt to contact individuals in apartments for receipt of packages requiring a signature. So three "attempts" go by and my stuff gets returned to sender. You'd think a company built around delivery would at least try to be good at it.
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June 2023 by Victor Acord
I wish I could post zero stars as a review. I have been waiting a week for my delivery. The tracking information states two delivery attempts were made but someone has been home all day and my cameras out front have seen ZERO fedex trucks in the neighborhood. Now it is sitting at this facility. I went there yesterday, they do have a customer service door. I called the number on the sign so someone could bring my package. I gave them my tracking number and they said they could not find it. Also they were very combative on the phone stating there were too many bins to search through to look for my package and that the 1-800-g0-fedex number is useless because they are outsourced and not even in the country. I will be going to this facility every day until I get my package.
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April 2023 by Linda Erbe
Looking at the reviews I have to wonder how this place stays in business. I have been waiting for my package for a week. The first four days there were times when no one was home. However, we were not gone all day. I can’t believe that we missed the truck all four days. The past two days either myself or my husband was home at all times just to receive this package. We actually saw the truck drive by our house but didn’t stop.This is totally ridiculous and unacceptable!!
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April 2023 by erin brown
How is this location still up and running. Management needs to look into this location they obviously have some big problems. Like others I have a package that I was supposed to get and everytime it comes from this location they LIE and either say they attempted to deliver when they never did or they say I rescheduled it and I never did. They do this everytime without fail and I'm getting very upset because it's my dogs prescription that she needs. And when they do decide to grace us with their presence and do their job they don't deliver to the door they deliver at the bottom of the driveway. I've put in complaints but it always happens again! This store needs to be either shut down or everyone there needs to be fired and they need to do a complete rehire and train them right.
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April 2023 by Woah_5oh
Most god awful shipping center I’ve ever seen. I’ve never had a package delivered on time most don’t even get to me at all.
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November 2022 by Sonic genesis GBA is good
This place is A$$. Don’t preorder with GameStop because they use these no life lo lifers.
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October 2022 by Lechelle Gulley
I wish there wasn't any stars to give them. They definitely lie about attempting to deliver your package. Im so disgusted with this service I sat at home all day for nothing they they never showed up
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September 2022 by Jeremy Snodgrass
I'm pretty sure the driver stole my package, everyday for the past week I get updates saying " your package is out for delivery, expected by the end of the day'. At the end of the day it say " your package is delayed.Customer service is terrible and outsourced to people who can barely speak English and you can't contact the service hub where the packages leave from.
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September 2022 by Lewis Stanley
If I could give them 0 stars that is what I would do. The worst service I have ever seen. They could learn a lot from UPS. They delivered my packages to the wrong house now for the forth time. They even took a picture of the front door which was not my house. One of my packages is medical.
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September 2022 by Kenny Coleman
Horrible keep being told my package was scheduled for delivery today..Then was just told by representative that my package is now being scheduled for Wednesday the 14th and my package was for my Nephews birthday today..Never again!!!
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July 2022 by James Ribero
They are a joke. My package has Ben on a truck out for delivery for 5 days and I still don’t have it. I tried calling to speak to someone and could not understand what they were saying and they were no help at all. Every time I use fedex I have problems
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June 2022 by Mike Zeee
The drivers don't communicate with their customers. Further, they pull onto your driveway with their extremely large and heavy trucks which has damaged mine on the surface. UPS is far superior because the driver's communicate and they never take their large vehicles onto your property. I avoid FedEx whenever I can and believe the US postal system is better. And that's saying a lot!
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May 2022 by Suri Nguyen
It’s a convenient locationHowever if you would like to come for drop off or Amazon s return come into the not rushing hours like early morning , lunch or after work as 2:30 pm or 4:00-5:30 pm
