-
February 2024 by Hugo Tejeda Jr
Terrible service. They want to sell you the plan they want. Not the one you are looking for. And if you tell him you want another one he says it won't work on your computer. I went to another store in Maverick square and was able to resolve it.
-
December 2023 by Angel Zavala
Sergio and other puerto rican guy were extremely not helpful I could give them half stars.
-
November 2023 by Basilia Romero
Excellent
-
October 2023 by Nenaboston.123
I do not recommend the store, poor service, the advisors made me buy something that was later lies.
-
September 2023 by Soy Exitoso por Pasión
Bad service, the advisors do not give good advice, with lies they promise plans and services that you will then file the claim and they do not provide a solution and remain silent. I do not recommend this store.
-
July 2023 by Thomas Caruso
Great guy great service.Really helpful.
-
January 2023 by Janing Ponce
(Translated by Google) The customer service has improved 100%. Thank you Andrea for your kindness and for solving any doubt or situation.(Original)El customer service ha mejorado 100%. Gracias Andrea por tu amabilidad y resolver cualquier duda o situación.
-
December 2022 by lina Guida
One of the representatives working here while wearing the metro company shirt was laughing, cursing, and making fun of an elderly person in Spanish not realizing I could understand him. Appalling behavior! The manager refused to give me the name of the young male co worker that was bullying an old person for no reason but just to be mean. I have already reported the stores address/incident to the company. The company should not hire bullies.
-
December 2022 by Steven Menjivar
(Translated by Google) Workers bullying older people and saying bulgarities to women really leaves employees like this to be desired. How unethical some of their workers have doing shows in public places like family dollar.Workers bullying older people and saying bulgarities to women really leaves employees like this to be desired. How unethical some of their workers have doing shows in public places like family dollar.(Original)Trabajadores haciendo bulling a personas mayores y diciendo bulgaridades a mujeres realmente deja que desear empleados así, Que poca ética tienen algunos de sus trabajadores haciendo espectáculos en lugares públicos como family dollar.Workers bullying older people and saying bulgarities to women really leaves employees like this to be desired. How unethical some of their workers have doing shows in public places like family dollar.
-
September 2022 by Victorist Industries
Great service and best price.
-
October 2021 by Estefanía Valencia
Terrible service. Simon has a very rude attitude and gives the worst service and tries to do anything to not help to not solve the problem. he gave me a different phone number without my authorization and it took me 2 months to get my old number back. I called customer service many times and I went to different stores and they couldn't understand what he did to my phone, which I had to pay more money for his mistakes, lost time and didn't have service for a while. I don't recommend people to visit that local. I hope they find good people with a best attitude to work there. ????????????????????
-
October 2021 by Ingrid Garay
(Translated by Google) The place is quite clean but they do not have all the models of telephones that they have on the counter when you ask for a service apparently they do not know what one is asking them. I hope they learn that they are all new. Good luck guys(Original)El lugar bastante limpio pero no tienen todos los modelos de teléfonos que ellos tienen en el mostrador cuando se pregunta por un servicio al parecer no saben que uno les está preguntando. Espero que aprendan se que todos son nuevos. Suerte chicos
-
May 2021 by Art Enisa
I was on May 8 at Metro PCS store located in 18 Bennington St, East Boston , MA, 02128 and I was very satisfied by the great costumer service that they had. Moises and Jason were a great team and very helpful. They store usually closed at 8 PM but they did stayed until 10;30 PM to assist me and my friend regarding switching from sprint to Metro PCS, and purchasing our new phones. They very very positive, helpful, funny, and genuine. They deserve a good compliment and a raise Metro PCS company ;) because they do offer great costumer service :D
-
April 2021 by Bobby Lee
Best Metro PCS I have ever been to. Friendly very helpful and overall just seemed to enjoy helping me. Other Metro stores seem annoyed when someone walks in, not here! If I could have given 10 stars I would have!
-
March 2021 by Robson Silva
Very good