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December 2023 by Sarah Tasciotti
Wow, A+ experience here. We were helped by Valeria, who was so knowledgeable and helpful on stroller and car seat combos. Best customer service we have experienced as we have searched for a stroller. Excited to continue to support this local store as much as we can.
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August 2023 by Cintia Silva
My boyfriend and I traveled from Rhode Island to Tadpole this morning to look at some strollers and car seats as we don’t have many options back home. We walked into the store did some browsing and headed towards the back where the strollers and car seats are kept. Not once where we greeted or asked if we needed assistance. A white couple had walked in shortly after us and headed towards the back as well. They were promptly greeted and of course assisted. Being a first time mom is very overwhelming and to get such poor treatment was very disappointing. Needless to say after we were ignored I was completely turned off and left the store and took my money elsewhere.
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August 2023 by C S
My boyfriend and I traveled from Rhode Island to Tadpole this morning to look at some strollers and car seats as we don’t have many options back home. We walked into the store did some browsing and headed towards the back where the strollers and car seats are kept. Not once where we greeted or asked if we needed assistance. A white couple had walked in shortly after us and headed towards the back as well. They were promptly greeted and of course assisted. Being a first time mom is very overwhelming and to get such poor treatment was very disappointing. Needless to say after we were ignored I was completely turned off and left the store and took my money elsewhere.
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August 2023 by Manu Jack
I bought a DOHM from Yogasleep. I asked the seller to have a look if it was possible to open the carton box. Was not possible (what I can understand) so the seller showed me on internet what it is and how it works.Unfortunately it was in the reality absolutely not the same as what was shown. Then I tried the device and it worked only 5 minutes. What a disaster...
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May 2023 by Johanna Russell
Staff is extremely knowledgeable and helpful! Went in to test out strollers and compatible infant car seats. Owner took the time to walk us though each one and allow us to test them outside. Highly recommend for first time parents!
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January 2023 by Wendee Rosales
I give them a 3 because the both times I gone there, the employees seem so dry. In there Instagram video they don’t seem that way, which is why I decided to take the drive to there store because I felt like they would able to help me. Never got acknowledgement. When I asked a question the answer was so dry. The store overall and clean and has all the needs
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August 2022 by Wendee Barrios
I give them a 3 because the both times I gone there, the employees seem so dry. In there Instagram video they don’t seem that way, which is why I decided to take the drive to there store because I felt like they would able to help me. Never got acknowledgement. When I asked a question the answer was so dry. The store overall and clean and has all the needs
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June 2022 by Yoo S.
Cute little store but just wish they had a better selection of infants clothes. They did have some items that are adorable and you don't see in others stores.
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May 2022 by Peter Marston Jr
We came to Boston for a getaway weekend and as soon as we arrived at the hotel we realized I forgot the accessory that attaches to our stroller in order to have both our kids ride along in it. We searched online to find a stroller at a bunch of places and no one had any in stock. We found Tadpole on Clarendon street, we called them and they had them in stock. So we went there and bought a new Thule double side by side stroller. The staff put the new one together for us, had a bike pump to pump the tires up and they kept the stroller we had until the end of the day so we didnt have two strollers while we were wandering around Boston with a couple toddlers. They went above and beyond. Would certainly recommend!
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March 2022 by Darya Shcherbakova
I love shopping at Tadpole. It’s my favorite children store in the Boston area. Ana, the owner of the shop, is very friendly and was very helpful and knowledgeable when we tried to figure out what preparation we needed to do at home for our first baby. Me and my husband both felt so lost and overwhelmed with the amount of information thrown online at soon to be parents, that it was very refreshing to talk to someone in flesh and wind down all the worries. Ana also explained everything there is to know about choosing safe car seats and addresses our needs. When the car seat was ordered, she kindly helped with the installation and took her time explaining how to use it. If you are looking for no nonsense help and stock of children’s goods check out the Tadpole.
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July 2021 by Marlena Love
Thoughtful selection of baby necessities, kids gear, and toys. Fantastic customer service. A neighborhood gem!
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June 2021 by Carlota F.
We love this little store. It's a nice hidden gem and all new expectant parents need to come here. The staff is so knowledgeable. We stayed in the city for a few days and they hand delivered our purchases to the hotel. Will definitely be back
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May 2021 by Henry T.
The store itself is super cute. Unfortunately, I had a terrible first visit and not sure I'll be going back. We went to check out a specific stroller, even called beforehand to make sure they had a floor model. When we arrived, the sales person asked if we had an appointment. I said sorry no we were not aware we needed one and no one mentioned it on the phone. She says it says it online. (I checked afterwards and it does not. You can book appointments but it does not say you NEED one to check out strollers). Anyways, she says she's busy and she can't help us. I asked her if we can play with the stroller ourselves, we just wanted to check it out before spending almost a grand on something. She said no, because of covid we can't touch them. I understand there are protocols but this made no sense to me. All the other toys were being constantly touched and handled in the store - how is a stroller any different? Also, the stroller could just be wiped down afterwards when we were done. It took us a lot of effort to wrangle our two little ones out of the house to make it in time before they closed and I felt disappointed that I was left with no options because I didn't have an appointment. Think I'll be going to Magic Beans where I feel the service is much better.
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May 2021 by trinka marin
This is such a cute shop. I love to get gifts here because the quality is good and the selection. is great. I definitely recommend for gifts.
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April 2021 by Jing G.
Great staff, very knowledgeable about their products and really care about their customers look for! Stopped by on a weekend for carseats and Vanessa was very helpful. She brought out different models so that we could test the weight of the seats and really helped narrow down our selection.
