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February 2024 by Charis M.
We needed to get a ring of incredible sentimental value sized. The service was incredible! So kind and fast.
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January 2024 by Mary C.
Leo Carroll Jewelers is a professional and exceptional jeweler. They offer a wide range of services and product. I have had the pleasure of buying a wide range of jewelry from them and feel I get a great product at a fair price. They also do jewelry repair and I have been very pleased with the quality of the repairs.
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December 2023 by Naomi L.
I got my signet ring resized here and the service was fantastic and prompt (about a week). This a family owned business with experienced staff. I would definitely come back for my jewelry needs. The pricing is also the best in the area .
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December 2023 by Jacqui K.
Brought my damaged engagement ring in for repair and was extremely happy with the quick, affordable, and friendly service! Will definitely be going back for any future repairs or jewelry purchases.
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November 2023 by Theodosia H.
I bring watches for minor repairs (mostly battery replacement) to them quite often, and they're always been prompt and reasonably priced. The only downside is that they're in the middle of Inman Square and it's hard to find parking (there's a lot on Springfield Street, fwiw).
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October 2023 by Brennan Harkin
I brought in a watch for a new battery and strap, instead they broke it. Didn’t even get an apology.
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October 2023 by Brennan H.
Most people go to jewelers to have items repaired - in a surprising change of pace, I got the opposite. I brought in an old watch. It needed a new battery and strap. They replaced the battery and the watch began working again. Then, they proceeded to break the watch lug (photo) off while removing the old strap. They tossed the watch back to me and shrugged. When I asked if they could repair the watch they just broke, I got a curt "no." I even had to ask for the broken piece back! Then they said "oh well, it probably wouldn't have lasted long anyway." Incompetence is one thing, but the utter rudeness was even worse. I didn't even get a "sorry."
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October 2023 by Alan Bartels
Fantastic experience for a new customer looking for an engagement band. Sean and Irene listened to my wants, had tasteful selections, and offered expert advice. Even went above and beyond with a 1-day ring-sizing turnover to help me meet my planned proposal date. Highest recommendation, great service, great prices.
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October 2023 by Bryan Hoyle
Beautiful family owned jewelry shop that did great repair. My ring will definitely return to buy more.
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September 2023 by Rob Resma
Great jewelers with a modest but surprisingly wide range of jewelry. Irene and Sean helped my wife pick out a diamond pendant for her birthday. Both of them were very friendly and validating throughout the experience. We will be coming back soon!
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September 2023 by Katherine P.
Found Leo Carroll to help me fix some of the charms on my charm bracelet and add a few more. They were professional, timely, and well priced!
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September 2023 by Colleen A.
Great store, great family and history of fantastic service. Highly recommend this store.
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August 2023 by Jason F.
Best jeweler in New England hands down, best bling for your buck, and the quality is second to none.
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August 2023 by Evelyn F.
Finally I got around to taking my watch for a new battery. After driving for 15 minutes in city traffic, going around a few blocks to find a metered space, and paying for said space, I made it to Leo Carroll Jewelers. Although I had never been here before, the reviews that I had read were outstanding. At first the jeweler was hesitant because my watch was "special." (European?) Eventually he recommended another jeweler in the city. In the 15 years of owning this watch and replacing the battery many times, this experience was a surprise and a disappointment.
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August 2023 by Liza S.
My husband and I used Leo Carroll jewelers for my engagement ring and our wedding bands. What really sets Leo Carroll apart is the service. Unlike other places, when we were shopping for engagement rings, Sean cared about what would work for us, not about pushing a sale on us. Leo Carroll was very communicative throughout the process, and made it easy for us to end up with something we love!
