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July 2023 by A Cara
Fabulous customer service from Natalie. She really knows the products and can recommend just the right fragrance. She is really polite, friendly and quick to get you the right merchandise. It gets really busy here, so that is definitely a plus.
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July 2023 by Sam Velez
The body lotion they have here has such a pleasant smell. Absolutely love the products here.
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July 2023 by Jeannine Haines
Fun place to poke around. Found some nifty little items.
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June 2023 by Josefina De los santos
Very nice please to shop a lot of sale
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December 2022 by Robert S.
I was in the area and decided to check out some of the new scents at Bath and Body Works...they always bring new scents, lotions and products to the shelves....it's amazing how many varieties of hand lotion or soap can be had. This store was very nicely set up and the lady who greeted me was very friendly and polite. Love their men's grooming section as well. Bath & Body Works was founded in 1990 in New Albany, Ohio. The company's first store opened in a Cambridge, Massachusetts mall in September 1990.In 1999 the company launched the White Barn Candle Company, a division specializing in the sale of scented candles.Bath & Body Works operates more than 1,900 stores worldwide.
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August 2022 by Joe Malinn
Easy to find and pick up an online order.
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July 2022 by Karena Crawford
I thought that this location was shut down. So I was pleasantly surprised to see that it was back after leaving the movies. But upon stepping inside my excitement deflated like a balloon. I wasn't there long and had no intentions on buying anything. I browsed products and made a mental note of the ones that I would be interested in buying for the next visit. But very disappointingly the whole time I was there I watched as the salesperson greeted other customers except for me. Not once was I asked if I needed help for anything and that is not how that store used to run so clearly this store has changed to new management. I think they need a crash course in customer service where you learn that you are supposed to greet everyone regardless if they're looking to buy products or not. Because now that my experience has been tainted with such glaring unprofessionalism I'm unlikely to visit that location again. It seems like the alternative is to order online to avoid these issues.
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July 2022 by Target Cart
The Bath and Body Works was nice, but I went absolutely INSANE trying to look for the store on Google Maps only to find out it was on the other side of Legacy Place!!! Somebody has to fix this…
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July 2022 by Khang Trinh
If you first time come here using Google Maps, the location pin is totally wrong.It supposed to be right next to H&M (old) or Genki ( on the left )Please fix yourself
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June 2022 by Tiana Lovelace
Semi-Annual Clearance!!! One of the BEST BBW locations! "One In A Million" Fragrance smells like Issey Miyaki!!! Body Wash, Full Size Body Spray, and Body CREAM: $14.97!
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April 2022 by Deborah Grace
I'm never disappointed when I go there
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February 2022 by Dave “Dave” G
They very consistently have had anything me or my girlfriend were looking for. They're very kind and greet you on entry, and tell you if there's any deals you could be using. Saved us money when they didn't have to, and it's a pleasant place to be.
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December 2021 by Jean Jude Descollines
Excellent! The Prices are always amazing and the customer service is awesome ?
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September 2021 by Stacey Brice
Update your hours online. People depend on online hours being accurate. Who is a sign on the window helping? Care enough about your customers time and update your hours online.
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September 2021 by Lois Brandt
Very crowded with products. Too many staff though all were friendly.
