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January 2024 by Thomas Greve
Dahvid and Brandon are always friendly and helpful
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September 2023 by Madison Darr
Michael and Dahvid were so helpful at this branch at Davis Straits, Falmouth, MA. I appreciate their help in getting my new card.
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August 2023 by sam murphy
This bank’s debit card NEVER works out of US and only rarely work in the US. Before driving to Canada I went to the branch in Falmouth waited a long time ( usually understaffed) and informed that I will be using this card in Ottawa and got the approval. Clerk said “ you are all set”. Never worked anywhere there! Had to buy with US dollars never got change back. Worst issue was could not buy anything online after returning to US. Every legitimate purchase I tried (including Amazon) was blocked inadvertently claiming fraud or suspicious. Will close this account and open one that has a debit/credit card that works.
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October 2022 by Ma P
New to the Cape and I closed an account my spouse and I had. He passed away and I needed to close the account. I called in advance to ask about exchanging euros and I was told that they would do that for me. The teller spoke to me very rudely that I was not a customer and she would not exchange my euros. That was my first encounter with this bank and my last.
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March 2021 by Anthony Varela
I had a unique problem and difficult situation and the manager of this branch really went above and beyond to help me out. I’m not much of a review guy but I’m blown away by the customer service I received today
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December 2017 by Jeremiah Bouchard
Exceptional personal banking highly recommend them.