November 2023 by Sharie Rayburn
Highly recommend!!After two failed attempts from other shops I found this place & so glad that I did!! They found & cleared a clogged drain that was hidden deep under the cowl area flooding the drivers side floor on my Ford Explorer. They also provide really great customer service with scheduling & follow up calls. Gotta love it when you find a quality local business you can trust. My new auto service go2!! ??Service: Auto water leak repair
October 2023 by Deb Steeves
One of the windows in my car didn’t function. Tom’s Auto Center gave me a reasonable quote, fixed the issue quickly and even cleaned the duct tape completely off that was covering the window, holding it up. I was impressed with the quality of the work that was done and wouldn’t hesitate to recommend them.
October 2023 by Kaitlin Eleftheriou
Amazing experience, they fixed my car in a timely manner and had reasonable prices. I will definitely be coming back to this shop with any future issues my car may have and will highly recommend to others.Service: Steering & suspension repair
September 2023 by Ellen Viele
I was very satisfied with the service from the receptionist to the mechanics. Very friendly and knowledgeable. I would highly recommend Tom’s Tires.Service: Tires
September 2023 by Joshua Davies
Was looking for a shop to fix my finances jeep cherokee after it failed to start after work one day. Had looked online at many of the shops in town and saw Tom's had pretty good reviews so ended up calling them and having it towed over. Turned out to be the starter so gave them the go ahead to fix it and picked it up the next day. Fast forward a few weeks and had an issue where it didn't want to start again this past Saturday (labor day weekend) and had a lot of smoke coming from back there under the hood. Went ahead and had it towed back to them and called them the following Tuesday when they opened to let them know what happened. Was figuring it would be a few days for them to get to it since it wasn't a scheduled service but they wasted no time. Picked it back up Wednesday night! The starter they installed failed (faulty starter, not their fault) and they didn't hesitate getting it in and back in order at no cost to us, as well as informing me of another issue it had we were unaware of but would require dealership service so I could make sure to keep an eye on fluid levels. Aside from that all of the people I talked to throughout all this were honest and wonderful. We will definitely be back in the future the next time a problem arises with both of our vehicles.
September 2023 by vanessa lucido
I highly recommend toms auto they were able to fix my jeep after other shops told me they weren’t able to. They really took the time to make sure it was done right they were also very patient with me in a high stress time for me. They are all very nice and good at what they do! If you want the job done right I would definitely go there thank you guys so muchService: Electrical repair
August 2023 by Molly Oldfield
Mark was friendly, helpful, efficient and was able to replace my 2004 Honda Accord alternator same day - in by 8am out by 2p and at a good price. I highly recommend Tom’s Auto Center
August 2023 by shannon labella
Honest, professional, fair pricing. Those are just a few of the words I'd use to describe all of my experiences at Tom's Auto. Jeff keeps you updated about all services throughout the process.Highly recommend
August 2023 by Robert Sheahan
First time using Tom’s. Expecting possibly a new starter. After 20 minutes I was told that it was just a loose wire to the starter. The cost was less than an “early bird light senior meal”?. Kudos!Highly recommended.ResRkptMaService: Electrical repair
August 2023 by David Curley
Oil change smooth,fast and car checked over. Always prompt, professional and friendly service. That's why we keep coming back and recommend them to family and friends.
July 2023 by Joe Todesca
Just an oil change but quick service. The front office is always pleasant to work with. I called in the morning and asked them to look at something else and they did with no issues.Service: Oil change
July 2023 by ELISABETH GONZALEZ
My daughter and I were visiting Rockport and planning to leave for a 7 hour journey back home the next day when my check engine light came on and the car became very loud. An auto parts store recommended Tom’s. Tom’s got me in at 7:30am the very next morning and did a major repair to the exhaust system. They were all so kind and the car ran beautifully and got us home safely. I’d like to say thank you to Alita, Jeff, and Kenny for not only fixing my car but for making us feel safe and welcome. I can’t recommend them enough!Service: Exhaust
July 2023 by Dana Beale
As a first-time customer I had a list if issues I needed addressed but also hoped Tom's would do a thorough check and they did and identified other issues that needed to be addressed as well. Appreciate the thoroughness!!
June 2023 by Sylvia Newman
My Garage couldn't fit me in so I went online and looked for a Garage that could fit me in. I called Tom's and was able to get in the next morning to fix my AC. When I arrived I was greeted and felt comfortable. I also mentioned my rear brake started making a funny noise. They checked everything and found I needed them replaced. They fixed them immediately and I was really happy because I was headed up to North Conway for the weekend. Excellent service and employees. Thank-youServices: Brakes
June 2023 by Susie
Tom’s was recommended to me by a friend. I brought my daughter’s car in because it kept stalling out. They quickly diagnosed the issue and replaced and reprogrammed her car. We’re customers for life!!Service: General repairs & maintenance