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April 2023 by trevor schiller
Price gauges
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April 2023 by Marty J.
Not organized or professional I was friends with her until she treated referrals I sent her in a very unprofessional manner. Then after years of loyal support she abandoned me when IRS said there was many errors in my return. I ended up paying fines and extra payments of $5,000 If you go to her make sure to read before signing her lil esigner she increased her fee by 50% with out disclosures. Too bad I really liked her prior to her bad treatment toward me and a friend I referred
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July 2022 by Fredrica Lumpkin
Even though my experience was out of town and leaving emails and back and forth everything turned out good they were very attentive to my needs oh a great thanks to Cynthia Ward Liberty Taxes did a great job
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May 2022 by Richard Weathers
After I left my taxes at this place to be filed I came back the next day to finalize everything and I was told that I had $3600 coming back from the federal and $900 coming back from the state, but after sitting there for a few minutes I was told by the woman that she made a mistake and I have $2500 coming back from the federal and $900 coming back from the state, after waiting a few more agonizing moments and hoping for the best I was then told that there was an omission on my taxes and pay all the federal $300 and I will only be getting $500 from the state because Liberty Tax has to take their fees out first, since this was not my first issue at this place I decided to take my losses and move on …!
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April 2022 by Shary Johnson
Cynthia is absolutely the best! I’ll keep coming back as long as she’s around
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March 2022 by Terrel Harper
If you need ya tax done in mattapan go here ms Cynthia ward will tell you everything from beginning to end and will help you along the way very friendly and very caring and understanding. I will be coming back
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November 2021 by Gwen Friend
I was impressed by the response and professional support. I have always done my own taxes but this year it was complicated and I am very happy I decided to have a professional do it for me. Best decision I have made in a long time! Cynthia Ward was great!
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September 2021 by Judie
I've had the pleasure of working with Cynthia Ward last year, Cynthia knows her stuff, she's been doing taxes for a long time and is very familiar with the tax changes.
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September 2021 by Moriah Peter
They’ve never told me how much they would be charging me for the average cost for tax preparation, Which I asked them but didn’t get an answer, but assured me it won’t cost me a lot. Till the day I received my Tax refund, I found out they charged the inimaginable money I wouldn’t ever wanted to pay for tax preparation, They have charged me more than 300 dollars. Avoiding shady tactics artists tax preparation, specifically if they know that you don’t know everything about the process. I will never trust them, NEVER.
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September 2021 by Mollie
Cynthia is always so friendly and eager to help. She is great. I recommend coming to her always.
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August 2021 by Samantha Verdieu
They’ve never told me how much they would be charging me for the average cost for tax preparation, Which I asked them but didn’t get an answer, but assured me it won’t cost me a lot. Till the day I received my Tax refund, I found out they charged the inimaginable money I wouldn’t ever wanted to pay for tax preparation, They have charged me more than 300 dollars. Avoiding shady tactics artists tax preparation, specifically if they know that you don’t know everything about the process. I will never trust them, NEVER.
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June 2021 by Jada McCray
The customer service is wonderful and I am eternally grateful for their help. Ms. Ward, an employee, made me feel comfortable and helped me throughout the entire process and felt like a friend. Thank you Liberty Tax Service and thank you Ms. Ward for your kindness!
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May 2021 by taija drayton
Professional and friendly staff. I walked in and was out within 10 minutes. Prompt work. I will be returning next year!
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April 2021 by Mollie O'Donnell
Cynthia is always so friendly and eager to help. She is great. I recommend coming to her always.
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March 2021 by Alyssa Chisholm
Cynthia is the absolute best! I’ve been going to see her for years now! She has the best personality and is such an amazing person to just have a conversation with! I highly recommend going to see her!!!!
