-
June 2018 by Jen T.
Tip: Don't go through the drive thru. I sat in the line of about 10 cars for about 30 seconds before realizing finding a spot and running inside would be quicker - and I was right. I was in and out, food in hand, before the drive thru moved through 3 cars. Food was hot and fresh, and the employees were busy and friendly. Lobby was clean, and most of the tables were full of happy customers. Will definitely stop back by! The 4/$4.00 deal is great!!
-
June 2018 by Richard B.
Worst service ever! 30 minutes for a simple cheese burger and fries! No manager on site at the dinner hour on a Sunday. No Asst. Manager nor a shift manager. No apologies! We had to ask them where our order was, even pointed out two burgers sitting on a shelf. Plus floor was dirty and sticky and all the tables were dirty. Sure hope the manager sees this review. Will never eat there again!
-
April 2018 by Johanna H.
Thank you Covington Wendy's staff, we have had great, friendly and fast service every time we have eaten at your location. Keep up the great work!
-
January 2018 by Ricky E.
I just want to give a shout out to the manager at this location I believe her name is korin, I am an out of state truck driver had an issue with my Previous order almost 2 months ago. I talked to Korin and she gladly made up for my past visit. Nice, friendly, and understanding. Thanks again for the great service
-
June 2017 by Bridget S.
They are not that fast. They are, however, faster than the McDonalds in Covington, then again, so is evolution. I'd like them better if they got my order right. I DO NOT WANT CHEESE ON MY STUPID HAMBURGER. Cheese, btw, is what they call that fake, greasy, yellow stuff, that is not actually a dairy product, but I do not have another name for it other than CHEESE. Specifically NO CHEESE. Not once. Not twice. But really just about every time I say "NO CHEESE PLEASE!" I guess technically I don't get cheese on my burger - but that yellow glob oilishly resting on my burger is what I really wish they'd stop slapping on it.
-
June 2017 by holly h.
This place is freezing, like ice cold I'm literally chilled to the bone while I sit in the dinning room right now!
-
June 2017 by Kayla M.
First off, the girl who rang us up couldn't count. Second, my boyfriend asked for a fresh bun on his burger because his was stiff and hard. When he received his "fresh" one, it was again stiff and hard so we had to throw it away. Also workers probably shouldn't have their phones out on the floor while mopping the lobby. Texting during work shouldn't be a thing.
-
December 2016 by Julie B.
Every single time we order from here, we order no mayonnaise. We make sure it is rang up that way. Every time we get mayonnaise. Considering I find mayonnaise disgusting it is beyond frustrating. We no longer go to this location. If you want anything other than how it's listed on the menu, I suggest you avoid this location too.
-
November 2016 by Christy H.
This location specifically sits at a weird location. Driving west on 516, you can't turn left into the restaurant, you got to take a left a street prior to it. Coming out, you are forced to take a right onto 516. YUP! All to high traffic flow and a location that is so close to freeway entrance and exit. Anyway, I usually get a large fries without sea salt, they make them fresh to death! Dipping sauce of choice would be creamy Sriracha and sweet and sour sauce. Cuz it's bomb digady!
-
October 2016 by Monica A.
Usually i order my spicy nuggets and i recieve them hot and crunchy, today they were just dull and cold. I will be coming back again, just wanted to pour my feelings out about these disappointing spicy nuggets lol
-
October 2016 by Ethan S.
I would advise anyone against eating at this location. Ordered two spicy chicken combos. One was fine, the other had an area of discolored black meat. Seriously disgusting.
-
December 2015 by Sarah S.
Wendy's saves my butt every time I'm out and about and realize I haven't eaten yet and it's 2pm. Nothing a chicken pecan salad and baked potato can't cure! There used to be a massive flow problem from ordering to the soda machine, but that's been mostly resolved with the addition of a 2nd soda machine. The cashiers are always really friendly. I haven't ever had a gross or cold meal at this location. Once they forgot I said no bleu cheese on my salad, but I had a correct order in-hand within 60 seconds. I also appreciate the fact their kids meals have toys that promote outside play or creativity. My daughter has gotten sidewalk chalk, a kick the can/flag tag kit, design your own christmas card, etc. not just a useless plastic toy that shouts 'banana!' Unless you're going to use the drive thru don't bother going into the attached lot. Park at Fred Meyer and walk to Wendy's. It'll save you a 30 minute wait when it's time to leave. They have the most poorly designed parking lot I've ever seen.
-
November 2015 by Rebecca C.
All i can say is that i usually love wendys, but this time was horrible. Food was ok but my feet stuck to the floor. Hadnt been mopped since they opened. Rugs were dirty and overall it was cold and drafty. I think next time ill drive a bit further to steer clear of this place!
-
October 2015 by Enrique R.
It is well designed and nice to have one in covington. It's really a hit or miss when it comes to the freshness of the food. I usually go late at night(1145-12)on my way home from work at hospital; and there is one manager who was super friendly and usually makes sure the food is actually fresh. Drive thru is big, but very poorly designed if you are parked there. Haven't been to the bathroom or had front customer service. So 3 stars until I do. Still need improvement on freshness for food.
-
October 2015 by Joel S.
Went inside and nobody was at the register. A woman who was not a cashier came over and took my order and then called for the cashier to finish the order. The woman who was called over wasn't very customer friendly. I got my order in good time. I threw away my receipt after getting my order which is unfortunate because there was some weird fuzz(hair?) in the chicken nuggets. I have a picture that I will post as well. And I was going to call them to let them know what happened but they have no phone number available for that location.
