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January 2024 by Beth P.
In my experience, the groomers always do a good job and take excellent care of my dog. Sometimes they are quick and other times 4-5 hours for a bath and brush. That is the only frustrating part.
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September 2023 by Jamie Constantine
Maria is the best groomer around! She has been grooming my Cavalier King Charles Spaniel for over 3 years.
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September 2023 by Jack Johnson
Please bring back the kitties :c Besides the lack of feline companions, this store is great and the staff are always very helpful. Like above and beyond kind of help, far better than any other store I've been to. The store itself is kinda dingy and rundown, but hey it beats not having a pet store!
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August 2023 by Dax LaFleur (Dax)
I just moved to the area and needed to find treats for my puppy. We're arriving from Canada so the brands are different, but the associate was super helpful here. It's a very nice store.
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August 2023 by Samuel Londer
It’s a smaller Petsmart so there’s somewhat less of a selection with certain things and availability but usually it’s pretty good and the staff here are great
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August 2023 by Katherine Iodice
Well they have everything from soup to nuts but no canaries. It's ok I still like the store...tons of supplies for your favorite pet.
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July 2023 by George L.
Horrible staff. They were obnoxious and mean-spirited. Poor treatment of pets on display.
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June 2023 by Jason C
Two excellent visits here. The Manager operates an immaculate, well-stocked store and the people in the grooming dept. are all friendly and upbeat. I asked them to do a favor for me and they were more than accommodating. It's been a long time since I've seen the caliber of service like they offer!
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June 2023 by Bentley S.
I came here today for an aquarium tank background for my feisty little betta. They had a good selection and the cheapest was $3.50 which I thought was great. The store was clean and they had great brands to choose from for fish care such as omega one betta buffet flakes. They are short staffed so keep that in mind, and the staff are clearly tired of it because they can come across as not the friendliest, but that's a problem with management and not staff themselves.
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May 2023 by Tatiana Bolivar
The person who cuts is very rude and very bad attention. very dissatisfied with his service. I would never go back to that place
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May 2023 by Natalia Maria
All right I’m not a person to be leaving any comment but I think Maria deserve it my puppy had very tangled hair and she made an exelent hair cut to him making him look even cutter than before and their customer service is beyond professional I will definitely come back
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May 2023 by margaret murphysmith
Excellent spa treatment for my pooch today at PetSmart. Nice clean facility super sweet staff who took extra time and luv with my anxious pup. First time grooming with lots of questions which were answered thoroughly. Absolute transformation and a happy dog at pick up too! Highly recommended. Before and after pics❤️
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May 2023 by John B.
I was pleasantly surprised to find they have tropical fish. Good selection, very healthy looking and clean tanks.
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April 2023 by Faith Dantowitz
Best groomer is Maria! We love her and trust her explicitly with our pups! She is the best!
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February 2023 by So Lo
My second visit to "a" Pet Smart and my first to the Newton store. I will return!! My pup never stops moving lol and her groomer Stephanie was absolutely fabulous with her and gave the perfect cut! My fur baby is like a new dog but equally if not more important was the time and care & attention Stephanie gave. Thank you again.In store- was clean and well kept. I was able to fund all items I didn't need, ha isn't that the way. This location has worked out much better for me than the Cambridge store. Let me not slight them in this way though because the Cambridge Store Mgr followed up re an issue doing what he could to make it right and that's boss in my book!