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May 2023 by Nurzhigid Kopzhassar
Hi, I wanted to know what's the email contacts of TD Provincetown?
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March 2023 by Tonn Cao, Ph.D.
Unprofessional and Needs New Management. I moved to Ptown 2 years ago and was fine with this branch. However, the past 6 months or so, their services have gone from mediocre to horrific. They would count your cash and disclose your account numbers in front of other customers, and they don't put your cash into a bag for you. Worst yet, when I spoke with the manager about these issues, she told me to count them in her office and to bring my own bag. Today, I went in to deposit a large check to close on a property in a few days. The manager said because it's such a large amount, she can't guarantee it clear before closing. When I questioned the reason since I have done many large deposits before, she said they needed to verify if I had money in that account, and asked if she could speak with my relationship manager at that bank. It was just offensive given I had made a number of large transactions at this branch before (and I live down the street). She made me feel like I was trying to scam them out of the funds when I have been a customer for nearly 20 years. I will be transferring my money to another local bank.
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March 2023 by Tonn Cao (Tonn Cao, Ph.D.)
Unprofessional and Needs New Management. I moved to Ptown 2 years ago and was fine with this branch. However, the past 6 months or so, their services have gone from mediocre to horrific. They would count your cash and disclose your account numbers in front of other customers, and they don't put your cash into a bag for you. Worst yet, when I spoke with the manager about these issues, she told me to count them in her office and to bring my own bag. Today, I went in to deposit a large check to close on a property in a few days. The manager said because it's such a large amount, she can't guarantee it clear before closing. When I questioned the reason since I have done many large deposits before, she said they needed to verify if I had money in that account, and asked if she could speak with my relationship manager at that bank. It was just offensive given I had made a number of large transactions at this branch before (and I live down the street). She made me feel like I was trying to scam them out of the funds when I have been a customer for nearly 20 years. I will be transferring my money to another local bank.
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March 2022 by Dr. Tonn (Dr. Tonn)
I generally have a positive experience when I go in. The staff is friendly, and there's never a long wait during the afternoons. I do have to knock down one star because they don't do real estate notary, which makes no sense and is an inconvenience.
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September 2021 by Lyubomira Konsulova
Worst bank location ever. Extremely incompetent, never able to help, they have no answer to anything.The most INCONVENIENT bank ever
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February 2020 by Dallas Stover
I go for the employees, they're the best! I even avoid the drive-through just so I can see them
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February 2019 by Angelo L.
I am a long time customer of Td bank. I love going there and talking to them. They ate friendly, helpful and efficient. I am a happy customer. It is a pleasure banking there. Keep up the great work TD
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September 2016 by antonio zermeno
What a shame to have a branch like this one, with people who is not able to help you, we get there around 1 pm to open an account an we was tell that we have to wait approximately 30 minutes because the person in charge of opening the account was "busy" on the phone, we wait about 15 minutes but then decide to go across the street to get some water, then I call from to make sure that the guy was available to help us opening the account, I was tell that we have to wait about 15 to 20 minutes more witch make 45 to 50 minutes. We decide to leave an come back later, we come back at 4:50 pm very happy wondering that we can finally open the account but the teller told us that it was too late and we have to come back an other day. Really!!!!! If you don't want to work is better you stay at home. What can of customer service you get on this place?
