January 2023 by Nicole Jewell
You can always trust that they’ll be helpful! Always friendly and easy to talk to. Usually always fully stocked
May 2022 by Elizabeth Rice-Smith
Excellent store! Such helpful staff!
February 2022 by Alan Bell
Great customer service! Been going here for years and everyone is helpful.
December 2021 by Johnny Wyatt
The number 9 is soooo good!
December 2021 by Phil Schwarz
Full service hardware and lumber store local to the island.
August 2021 by Lele Galer
I had wonderful expert help with the perfect paint and primer for my project and then I found terrific perennial plants in their garden section at great prices. Everyone in the store was super helpful and nice and the store itself is huge, well organized, clean and full of everything you could possibly need at a hardware store…. Plus Sherwin Williams paint! Great store and really helpful friendly staff!
August 2021 by Salvatore Graffeo
Good shop and comfortable there is everything for home and do it yourself
August 2021 by Rebel Runner
$400 lawnmower from Ace in Rockport. It's burning oil, rattles and dies. I've had it for less than 6 weeks. I've been using lawnmowers for 20+ years and this has been the worst purchase I've ever made. Ace customer support line told me it's past the 30 day return policy. They won't stand behind their product. They couldn't have cared less. They didnt even ask me any questions about what symptoms the lawnmower was displaying. $400 down the drain. I've used this lawn mower fewer than ten times on a lawn that is 70feet by 70feet. Nothing but bad experiences with Ace Hardware both in Gloucester and in Rockport. They sold me a wheel barrow that was missing a support arm for the wheel assembly and blamed me for the missing part. I should have learned my lesson the first time. What a shame.
August 2021 by Loretta Peres
Good customer service.
July 2021 by Jon Palm
Nice store clean and well kept very helpful employees
May 2021 by Brian Thiebault
This place always has what I need. Always. The staff always asks to help and isn't annoyed when you ask for help. Great service all around. Stocked brands are good quality. Also, the Ace Rewards system is decent... not quite as painful when you spend the extra few dollars for stuff.
May 2021 by Christian Dysthe
Great hardware store with all I need and then some!
April 2021 by Peter Fox
Well kept clean store staff very helpful
January 2021 by P V
Love my little local hardware store. The best part is they have everything, and can compete pretty well against the big box stores 30 mins away.
December 2020 by Kristin Donovan
Bought our Christmas tree here and shop here as our local hardware store a few times per year. Staff are friendly and knowledgeable.
