October 2021 by Dale Pape
They are wonderful they work hard for their clients and treat your companions with compassion.
September 2021 by J L
I had to euthanize my dog today. The doctors were very nice and accommodating. It was the first time I had to do this and they were understanding. They offered options of care and made me feel that my choice was the right one. Thank you.
August 2021 by Mary Manoukian
Very caring..answered all my questions and addressed my concerns.I felt like my pup was given loving care for her surgery procedure. Thank you Dr Alex..Dr Bismack..Surgical Tech Marie and Mary at the front desk!!
August 2021 by Brad Damman
Berkley Animal Clinic is the absolute best. They truly care about your pet as if it is their own. While a lot of vets will try to up-charge you for services and medication, Berkley has always been incredibly fair and low cost while still providing exceptional friendly service. After taking my cat to an ER, they had him in for a follow up visit free of charge.
August 2021 by Tay M
I have been taking my pets to Berkley Animal Clinic for 8 years. For a long time, I was really happy with the experience and care my dog and cats received. I loved that it was just down the street from me, and felt like a small-town practice.Unfortunately, it feels like the experience has changed for the worse lately. Super long wait times, long waits to get appointments, higher prices. The tipping point was my feeling lately that they are constantly upselling extra and more expensive services than necessary, so a basic annual checkup ends up costing at least $100-200, which is bananas, considering the time spent waiting and the actual time spent with a vet. I requested to get a script written so I could shop for better prescription food prices elsewhere, and was charged a $5 ‘script fee.’ The small charges and annoyances add up to an unhappy experience.I’ll be taking my pets elswhere in the future.
July 2021 by Morgan Towns
My mother took our dog to be put down here yesterday and I am shocked at the unprofessionalism she experienced. She told me that the doctors made the already tough situation 10 times worse. She was left in the room for so long that she thought she was forgotten about. When someone finally came in, they rudely questioned our decision as a family to put our dog down. (I have personally felt extremely and unreasonably judged by the staff at other appointments as well). We knew something was wrong with our dog and it was her time but they wanted us to pay for expensive pain medicine instead. We refused and come to find out her heart was failing and her veins were collapsing due to her old age. The meds would of done nothing but make them more money. I am appalled at this whole situation. Especially the fact that they made my mother feel 10X worse than she already did about the situation. We will NEVER be returning. Don’t bother with an apology, tell your staff to do better.
July 2021 by Meghan Tomasak
Just find another vet, don’t even waste your time. They’re always “tripled booked”. If you have any type of urgent situation or emergency, they won’t be able to see you for days. They’ve been unable to help me when my dog was unconscious, lost so much blood from a dew claw she couldn’t even stand up, throwing up and having bloody diarrhea. Oh, if you already have an appointment but need them to check out something else, they will make you make another appointment for weeks later. Just a big waste of time.
July 2021 by nash samona
They didn’t check for cancer after 4 years with them. My dog died from cancer on Wednesday. I only found out he had it after an X-ray from a different veterinarian office. I wish I would of never went to this joke of a company they aren't good people they are only there for MAKING MONEY!!! Go to hell to all the staff I pray you close down your business. Don’t reply either I have 75 pages of work orders and not one was for cancer test. May god have mercy on all of you for doing this to my family. He was only 6 years old.Rest In Peace Boss.
July 2021 by Jeremy Polczynski
They have taken care of our dogs for years. Jessica Richards is the best!!!
July 2021 by Jeanette Cherry
Dr. Carrion is the best. She truly cares about your pet. The whole staff is wonderful.
July 2021 by Renee Mitchell
Very professional and kind staff. The vets we've seen there have treated our animals well, and even our shy young dog loves it there.
June 2021 by Courtney Palnau
Such a fantastic vet! We had to take our Lab here as she needed urgent surgery and our vet could not fit her in. We live almost an hour away, and it was worth every mile of the commute. This vet got her in so quickly, was extremely friendly and was so reassuring throughout the whole process. The staff truly cares about the pets and the family! They even called to check in on how she was doing on a Saturday! Your pet is in great hands here and I would highly recommend them! Thank you for taking excellent care of Riley this week!
June 2021 by Sienna Serra
I DO NOT recommend this place if you are putting your animal to rest! The whole process took 1.5 hours and most of it was us waiting on them. We had a horrible first experience with them. Now I see why no one mentioned this place when we were looking for recommendations.
May 2021 by Danielle Warren
I previously took my cats to a clinic in Ann Arbor before moving to Hazel Park, so I was looking for a new vet in the area. Reading the other comments, it makes a lot of sense to me that there was a change in ownership, because this place was highly recommended and I was disappointed by the experience.I adopted a kitten with runny eyes, and unfortunately it turned out to be chlamydia which he then passed on to my older cat. I brought my older cat to be examined, they prescribed him a run of antibiotics but I was concerned that if my younger cat was not also treated, they would pass the infection back and forth to each other. So a prescription was written for my younger cat as well without having having examined him. After going through the two week course, there was no improvement in their symptoms. I returned to the clinic and talked to a new vet. This time they said they would not renew the prescription without examining the younger cat and I had to bring him in on another day leading to three visits in total. I feel that the first vet should not have written a prescription for my pet without seeing him first based on my experience with the second vet, and that the prescription was too low to be effective. So I feel that I wasted my time giving my cats medicine that they hated for two weeks all while they still suffered from their original symptoms, and I wasted my money with no explanation or apology from the clinic. Now I make the hour long drive out to our previous vet in Ann Arbor, it's worth it to me to know they're being taken care of properly.
April 2021 by Maggie M.
I wanted to go here because I love Dr. G, however, I have had so much problem with the people answering the phones. I called to cancel an appt and replace it with another more urgent situation. I was put on hold for a long time, I was patient. When she came back she told me that I should not cancel. My first animal was OK now so it was fine that I canceled. I needed an urgent visit for another and did not want to wait a month. I told her that and she put me on hold again for a long time. Then she came back and told me to find an ER for animals, I told her I did not want to do that. Why was she arguing with me? She again put me on hold for the 3rd time for a long long time. I hung up. I called back the next day and had to leave a message...I said to cancel the appt for my first animal. I thought all was fine..then a couple days later I get a call reminding me of the appointment. ???? I love Dr. G but not worth the complicated stress of the girls on the phone.