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November 2023 by Awesome DJ Gamer 123
Ms. Coleman here to say, If anyone needs the very best master mechanics in the city and so far outside the city any problem at all they will fix like brand new. ANYONE WITH A VEHICLE IF IT'S BROKE LET THEM FIX IT, BEEN HERE FOR OVER 50 YEARS, AND UNTOUCHABLE AS MASTER MECHANICS, TRY FOR YOURSELF BEST EVER. I JUST WANT TO SAY THANK YOU THANK YOU VERY MUCH FOR MY JEEP GRAND CHEROKEE LAREDO AND SEE YOU IN A MONTH OR TWO.
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November 2023 by Jeff Henry
I went to Northern Auto to address some concerns on my 2013 Ford edge.Rodney was fantastic! He told me Northern would inspect my car.Next I was messaged with pics of what needed to be done.I agreed with him giving him the ok.Picked up my car today and thought I was driving a new car!Northern saved me from buying a new car.Thanks Rodney and Northern!Jeff Henry
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November 2023 by Gary Reichel
Great work! Rodney thoroughly went over each issue on the car and helped me prioritize what should be done right away. They did everything I asked and had the car ready on time. Rodney was great to work with. I highly recommend Northern Auto Repairs
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November 2023 by Jody Carriere
From start to finish everything was excellent! Kamille was friendly, kind and fantastic with showing me my opinions. She introduced me to Tom who helped me further, and set everything up. Northern Auto Repairs was helpful and informative, highly recommend this place!Services: General repairs & maintenance
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October 2023 by shauna morgan-sherman
Fantastic experience working with Rodney at Northerm! He stepped me through every aspect of the repairs made to our 2006 Camry. Rodney communicated clearly and often as these repairs were rather extensive. He even assisted me lining up a rental. Top notch customer service. And the Camry is running great now! Kudos to all the folks at Northern Auto Repairs for doing an excellent job!Services: Auto battery replacement
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October 2023 by Giovanni Lutfy
Got a nail in my tire and needed it fixed asap as I was heading on a trip shortly. Rodney took excellent care of me and got my vehicle ready for the 4 hour drive. He was extremely kind and made sure my car was ready in the time frame I needed it. He talked me through all the details of my cars service and answered any questions I had. Cannot recommend them enough! Will be back for any future car needs.
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October 2023 by Michael Jerome
Took my Ford Taurus here after seeing great reviews but not knowing what to expect. My car had a rough idol and I had tried to diagnose and fix it myself but I couldn't find the cause. (no warning light, no codes) Anyway, Rodney the service manager kept me informed throughout the day and they were able to find the problem and fix it. It ended up being only labor to fix the problem and the costs were relayed to me before hand, so no surprises. I appreciated their honesty and will use them in the future.Services: Auto engine diagnostic
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September 2023 by Amy Chu
I had a great first experience with Northern Auto. I had an issue with my 2014 Volvo and they were able to get it taken care of for me within a day. Rodney was very friendly, responsive and kept me informed all along and the way. I will definitely come back here for our future auto maintenance needs.Services: Auto battery replacement
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September 2023 by Nancy Odam
The entire staff at the shop are very professional, helpful and informative. Rodney was my first contact when I called to schedule an appointment for an estimate and right from the beginning of the call I was impressed. They have fair prices and are prompt to call as promised and completing the repairs. This will definitely be my go to for future car repairs!Services: Auto battery replacement
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August 2023 by Bill Bouscher
I received a postcard from Northern Auto Repairs and, after checking the reviews, took my car in for air conditioning repairs. I was very impressed with the outstanding customer service I received. Rodney was my contact person. He kept me informed on what was happening, explained everything in terms I understood and clearly outlined all facts and figures. He is nothing less than outstanding at his job. I have found my new "go to" place for auto repairs and will highly recommend Northern to all of my friends, family and business associates.Thank you!Services: Auto A/C recharge
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August 2023 by Jessica Palm
Rodney was fantastic to work with. I have a 94' Z28 camera so it is not always the easiest car to repair. The AC went out and they were able to get me an appointment in the same week and repaired quickly. The window also decided to stop working, they gave me a quote with details of everything that needs to be done and walked me through the parts. Northern Auto Repair will be my number 1 choice anytime I need repairs to my vehicle!
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August 2023 by Marc Melville
My second time here and another great service by Rodney and the team at Northern Auto Repair. Very thorough in their checks and detailed pictures of what needed to be fixed making it easy to understand. And the actual cost to me was $130 less than what was quoted!
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July 2023 by Brian D.
Much like Brett S, experience from 1/2/2023 the car was brought in for a battery replacement and the front manager told my daughter's friend who brought the car in for us that he had to do some diagnostics, but did not quote her a fee for all these diagnostics. Turns out we were charged over $250 for the unwanted/unnecessary diagnostics and now we have to go to the dealer to get the battery replaced as their cost was $100 more than the local dealer. You draw whatever conclusions you want, but I am the owner of the car and spoke to this manager and he was not concerned about the "communication error" and that we did not expect them to do ANY diagnosis and bill us for it, so pay up. Not a great experience, live and learn.
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July 2023 by Juan Alvarez
Starting with our first conversation with Rodney to the return of our car, we had a great experience with Northern Auto Repair. Rodney was clear about what needed to be done and what the costs would be. They were fast and courteous. We would recommend them.
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June 2023 by Peter Bissett
I cannot recommend Northern Auto Repairs highly enough. Rodney the Service Manager and Camille at the front desk were uncommonly friendly and personable and clearly cared whether or not I had a good experience. Customer service like this is unusual these days and so refreshing. I'm not looking forward to the next time I need car repairs, but I will definitely be looking forward to another opportunity to work with Rodney, Camille, and the whole team at Northern Auto Repairs!Service: Vehicle Inspection