-
June 2023 by Hildreth Buterbaugh
I bought a Cranbrook Polo tyoe Pullover shirt that was too large, The manager replaced it with the next smaller size immediately.This is excellent customer service
-
May 2023 by Sam B.
The Bloomfield Sports Shop is truly a quality business. When I go in, they are always kind and thoughtful, and so very knowledgeable. There are times that the employees may not know the answer to a question, but they always work to find a solution. They hire from the local community, and I am able to feel proud knowing that I am supporting a local small business. It's also clear that the management truly knows sports - I mean, have you seen all the Michigan team sports memorabilia in the store? The prices, if somewhat high, are fair for the quality service and products provided by the Bloomfield Sports Shop. I will be sure to continue to come into the Bloomfield Sports Shop, as they have everything I need!
-
April 2023 by M. Eubanks
DO NOT SHOP HERE! ZERO STARS should be given to this store for their poor customer service. First, the manager is unbelievably rude. I have never had a "manager" be so disrespectful and rude to me. I order a jacket with my son's school on it online for instore pick up. I received an email on 3/16/23 stating the item had arrive and could be picked up. I went in on 4/8/23 to get my item and was told they have it to another mom who's kid attend my son's school because they "thought" it would be easier for me to get it that way. They didn't bother to email me or call me although my contact information was provided on my order, considering that's how they contacted me to let me know I'd arrived. Further, I did not even know who this other woman they gave my item to was. I found her email through the school's directory and emailed to inquire if she did indeed pick up my jacket. Because I never heard back from her and still did not have my item, I called the store 3x to get help and kept being told "a manager would call me back." Finally, after 2 weeks of trying to get help I spoke to the manager. And unbelievably he cut me off as I was explaining and stated they did me a favor by giving a mom at the school my jacket and hung up the phone on me! I called back and they would not even answer the phone! I had to call back from my work phone and inquired when i could I just expect a refund because I'm not hunting down this stranger that was given my item. The manger stated he would not refund me for the jacket I never received until he spoke to that other mom that they gave my jacket to! Despite the fact that the jacket was paid on my credit card with only my name as the purchaser and the person to pick it up. The manager would not give me a timeline and hung up on me again. Thankful my credit card is reimbursing me, but please beware. This was THE MOST AWFUL customer experience I've ever had. Not once did they apologize for my inconvenience, but insisted they did me a favor by giving my jacket to a stranger. TERRIBLE! I recommend you shop anywhere but here!
-
April 2023 by Monique E.
DO NOT SHOP HERE! ZERO STARS should be given to this store for their poor customer service. First, the manager is unbelievably rude. I have never had a "manager" be so disrespectful and rude to me. I order a jacket with my son's school on it online for instore pick up. I received an email on 3/16/23 stating the item had arrive and could be picked up. I went in on 4/8/23 to get my item and was told they have it to another mom who's kid attend my son's school because they "thought" it would be easier for me to get it that way. They didn't bother to email me or call me although my contact information was provided on my order, considering that's how they contacted me to let me know I'd arrived. Further, I did not even know who this other woman they gave my item to was. I found her email through the school's directory and emailed to inquire if she did indeed pick up my jacket. Because I never heard back from her and still did not have my item, I called the store 3x to get help and kept being told "a manager would call me back." Finally, after 2 weeks of trying to get help I spoke to the manager. And unbelievably he cut me off as I was explaining and stated they did me a favor by giving a mom at the school my jacket and hung up the phone on me! I called back and they would not even answer the phone! I had to call back from my work phone and inquired when i could I just expect a refund because I'm not hunting down this stranger that was given my item. The manger stated he would not refund me for the jacket I never received until he spoke to that other mom that they gave my jacket to! Despite the fact that the jacket was paid on my credit card with only my name as the purchaser and the person to pick it up. The manager would not give me a timeline and hung up on me again. Thankful my credit card is reimbursing me, but please beware. This was THE MOST AWFUL customer experience I've ever had. Not once did they apologize for my inconvenience, but insisted they did me a favor by giving my jacket to a stranger. TERRIBLE! I recommend you shop anywhere but here!
-
July 2022 by Gretta Abu-Isa
Great store for a first-time swim team family. Staff were so helpful finding the right size bathing suit and swim fins for our daughter. Also a large supply of team sports clothing for local high schools and Detroit sports teams, will definitely be back!
-
July 2022 by C B
Great place for soccer gear and swimming gear, nice workers
-
January 2022 by Brian K.
Very helpful there and willing to do whatever to Make their customers happy. Great creative, caring staff.
-
November 2021 by Wesley Meier
Not open until 8 on Thursday as listed on google. Showed up at 5:58, doors already closed. Staff watched me through the door and did not acknowledge. Tried to call and they let the phone ring. Looked me in the eye and turned off the lights
-
April 2021 by M K.
Everyone I have dealt with here is helpful. I like giving business to small businesses like this in Michigan. Yes their prices may be a touch higher than big box stores. But I will go here every time for the specialized service and friendly staff.
-
April 2021 by ray
This small shop will take care of you ! fast and efficient.
-
November 2020 by Barb Matuszak
Great staff. Got 2 shirts done in about 5 minutes.
-
July 2020 by Donald North
This shopTHIS PARTICULAR SHOPdeserves Oakland county and the tri state customers the grace they have shown meWill be REMEMBERED for awhile im buying stuffevery chance i get5,$30 cents. Mayhave saved your futureThank u. Very kind. Excellent choice esThank u for representing the country of oak.With excellence and grace
-
April 2020 by Calvin Koch
Always friendly neighborhood sports store. Have real nice equipment for baseball!
-
November 2019 by Jessica Bogaerts Neeper
Fantastic family owned local sports shop! Couldn’t say enough positive things, they know the products and go above and beyond.
-
June 2019 by Scott Thomas
Brought my son's baseball glove to get restrung and could not be happier with the end result. I just wish this store was closer to home. So glad I found them and worth the drive.
