This Sally Beauty Supply store in the greater Grand Rapids area is highly praised for its friendly and knowledgeable staff. Customers appreciate the helpful service, with staff members offering assistance in finding items and providing expert advice on products and hair coloring. One reviewer highlighted a staff member with extensive salon experience who patiently answered questions and offered helpful tips, making customers feel confident and well taken care of. The store is described as having a lively and professional atmosphere, especially under new management led by a dedicated manager who goes above and beyond, including price-matching and maintaining a clean environment. Customers have expressed satisfaction with the overall experience, noting that staff members are friendly, fun, and attentive. The store’s positive vibe, helpful service, and clean space make it a preferred location for beauty needs. Many reviewers plan to return, emphasizing the store's excellent customer service and welcoming environment.
This is the best Sally Beauty Supply store in the greater Grand Rapids area. Staff is super knowledgeable and friendly. There were a couple of items I found online that they helped me find in the store. I'll be back!! Thank you!
February 2025
Salesperson was very knowledgeable. Walked me to every item I needed for my Lions Blue hair dye. Thanks!
September 2023
Super friendly and helpful. Nice selection of hair color.