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October 2023 by T W.
I visited Ed Rinke Chevrolet in Centerline Michigan back in September for an oil change and a wheel alignment. I traveled to Texas and when I turned into parking spots, I heard a loud thunk and an ajarring movement on the front end of my vehicle. I took my vehicle to El Dorado Chevrolet in McKinney TX and they stated that my control arms were not bolted properly and I had to get that done and a front wheel alignment. I have since contacted Ed Rinke twice on Monday 10/23 and once today 10/26 along with two phone calls to Customer Service to get a refund on a faulty repair. I have not heard back from them as of yet.
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October 2023 by Joya Mills
I had an appointment for an oil change at 9:10 and was told they weren't taking any more oil changes until they completed the ones that they were currently working on. I said I have a scheduled appointment, so the service advisor did the paperwork and got me in because I had an appointment. As it turns out, an appointment is not necessary for vehicle servicing. This is my 2nd visit and I didn't know this. So the next time I'll be here at 7:30 when they open.
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October 2023 by Björn Johansson
I want to buysome parts for my corvette, but my mails get rejected?Bjorn from SwedenService: Auto engine tuning
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September 2023 by School P.
Worst service they had my car for a month and they never touched the car and never got me the rental I was promised
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August 2023 by Nickolas Anger
I was recently at Ed Rinke Suburban of Ferndale a couple months ago too get my drivers side door handle fixed and it cost me cost too 1000 dollars too fix it and now I can’t open my drivers side door for the past week.
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July 2023 by Randy Kowalski
Great service. Great communication. Great work
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June 2023 by Yvonne Hofer
Great work done on our 2021 Pacifica. Excellent service. Best dealership I have dealt with in many years.Service: Auto body & trim repair
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April 2023 by Jarees P.
Refused to release my vehicle back to me until they received reimbursement from CNA National tire and wheel company for a tire patch. Please do not go to this dealership service department if you want good service. Apparently they do not trust other GMC's wheel and tire warranty packages. Please believe the negative reviews and just go to another dealership.
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March 2023 by Evette W.
I. purchased a used 2020 Buick Encore (14,000 miles) for what was understood to be $21,008 instead I paid $23,000. When I pointed it out I was offered 3 free oil changes (1 free with the purchase of the car) and a $50 gas card. The dealer was apologetic and said the computer must've switched the price back. The Manager said a second key fob was $160 and that I could bring it back for detailing. DRIVE AS FAST AS POSSIBLE DON'T SHOP FOR YOUR NEXT CAR/TRUCK at Ed Rinke
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March 2023 by A F
Took my vehicle with 8k miles on it for emissions failure didn't providing me rental car basically im stack in house not recommended this dealership services is junk
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February 2023 by Alvin Y.
I came in today at ED Rinke to get an estimate of my repairs . This place is a scam and joke I went to different GM dealer got a reasonable offer to fix my car and I'm gonna give them my business. PLEASE be AWARE
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January 2023 by Bill B.
I bought my car here several years ago, and I continue to bring it here for service. Honestly, their prices for oil changes are better than the fast delivery services, and I get more information from them checking my car out. Their staff has always been super helpful. I highly recommend their services, and my sales experience was top notch 100% as well!
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January 2023 by Kollin VanDenHeuvel
Dropped my truck off for recall work this morning 1/10/23 and was shuttled up to GM Tech Center since I was told it would be all day. Truck is done now and told they don't have anyone to shuttle me back. I guess I have to get an uber now to pick my truck back up.Purchased from Ed Rinke and used to do all my service work here. I will probably use a different dealer now for my service work.Service: Auto maintenance
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December 2022 by Keith Armitage
Easy parts purchase. Helpful staff.
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November 2022 by Corey H
Dont go here! They posted a 2018 colorado as a pre-owned certified then told me it was not. right after i bought the truck i started having transmission issues at first i thought it might be the off road tires on it so i waited a couple weeks. The truck started vibrating worse so I called and they told me im responsible for the repair. I ended up going to a different dealership that told me i was still covered under pre-owned certified warranty and gm warranty. This right here is what gives dealerships a bad name.
