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February 2024 by Alex Mitchell
Great Shop, Jimmy the manager is very knowledgeable and explains everything very clearly, highly recommend
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February 2024 by Bill Geddes
Very helpful
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January 2024 by Quinton Howard
Truly appreciate the patience and prompt service from Chet and his team. 10/10 would recommend
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January 2024 by Brian
Totally BOTCHED a brake job twice and lied about it. They replaced the front brakes on a 2017 Corolla and immediately the brakes were squeaking afterward. Brought them back in, and they claimed to fix the issue but without ever saying what it was. Brakes seemed fine at first but started squeeking shortly thereafter again so took the car elsewhere. Come to find out, the pins that hold the calipers in place were overtightened and stripped, and a clip wasn’t set in place to hold the brake pad so when the brakes were taken off, the brake pad fell to the ground. Said mechanic said “wherever you got your brakes done, don’t ever go there again.”
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January 2024 by Jennifer Smith
I always love pepboys service. This pepboys is amazing. I came from GR and needed to find another one to go to. Thankful for this one!
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January 2024 by kyle cormier
Took my car in for suspension work tires and brakes. Tires are fine alignment was off suspension not fixed properly and back brake squealing. Take it back up there they fix the suspension work for”free” and said the brakes are fine and re did the alignment. Pretty sure they hit something in my car because my front bumper has damage that wasn’t there before I dropped it off also the brake is definitely still squealing. Worst experience ever will not be returning and I will be claiming this on my insurance that u guys damaged my vehicle during repairs
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January 2024 by Michael Blackshear
I've always had a good experience with the Pep Boys team. They are reasonably priced and get the jobs done effectively. Recommend getting vehicles serviced here.
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December 2023 by Kate R
Went in specifically to get tires through the current b2g2 deal on coopers advertised online. The employee told me it was no longer a valid deal. He was rude about it when I showed him on my phone that it was still a valid deal and that only the other brands changed and he told me that corporate must not have updated the website even though it clearly states on there that it's still good through til the end of the month. From their parking lot I was able to schedule the service with that deal through a different location. Absolutely would not recommend the Clawson location.
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December 2023 by Amber Mitchell
If I could pick 0 stars I would. FIRST off the first time I came here to get a oil change it took over a hour and I was the only vehicle there. SECOND the 2nd time I went to get a oil change it didn't even take 30mins. THIRD THEY OUT THE WRONG OIL IN!!! When my vehicle was done they called me over told me the price of $45 and I looked confused bc the last time it was double that. So I ask what kind of oil did you put in? CONVENTIONAL OIL, I'm like ummmmm no it's supposed to be SYNTHETIC . So they guy goes it's not a big deal we can switch it. That took not even 15 minutes. I DON'T THINK they took the conventional oil out and put the synthetic oil in. On top of that they DIDN'T top off my fluid, BUT ROTATED MY TIRES!!! I'm pissed about that too bc my tires where just rotated 2000 miles BEFORE, so all you did was rotate back to before I got rotated 2000 miles ago.Needless to say I WILL NECER go back to the clawson pep boys. I'll drive out to the sterling HTS one, bc my dad has NEVER had problems with the one in Sterling heights.??????????????
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December 2023 by Tony
Jim the manager was able to get the tires in early and installed. It was very appreciated
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November 2023 by Weston E. Sielaff
I’ve been to this location twice for tire repairs, and on both occasions the experience has been great. Today I went in to drop off my fiancé’s tire which had a sizable nail in it. I planned to drop off and be on my way. Easy enough. However Jim, who was working at the time, took it upon himself to grab someone to assist on the spot for no charge. 5 minutes in and out. They were busy but went out of their way to quickly help. It was an unexpected gesture that was extremely appreciated. I would highly recommend giving this location your business.
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November 2023 by Gregory Staley
Great company/great service/wonderful team…however, this is now the second time I’ve scheduled my appointment online and when I arrive for my oil change(which should be 20-30 minutes) it takes 2 to 3 hours. If the online appointments are not able to be honored, they should not be taking online appointments!
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November 2023 by Lisa Fillmore
I made an appointment for 11:30. Planned the whole day around getting my car worked on 4.5 hours later no one had even looked at my car, it was parked right where I left it. Explain to me why anyone would make an appointment if their car wasn’t going to even be looked at within an hour or so??
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September 2023 by Taylor Keech
Pep Boys was AMAZING.They were so nice and so quick with fixing my car for me.
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July 2023 by Kaitlynn Baksa
Can't say enough good things about them. I had come in for a diagnosis on my brakes back in April. They quoted me for new rotors, brakes, and 2 tires and even took me in the back to show me the wear on my car. I had said I wanted to wait because of the cost and finally came back today. Was able to call and get in on the same day. They were also ok with adding in an oil change and AC check. I stayed in the lobby the whole time and they updated me throughout. They also went over every cost before proceeding so I could give it my ok.