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February 2024 by Micheline Raizenne
I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!
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November 2023 by Anwar Osborne (Brilliant Messenger)
There's a supervisor working there with a fire IG. You should make a complaint just to see what she look like.
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November 2023 by Takeecha Calloway
Dropped off 2 packages at this location and only 1 started tracking
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October 2023 by Moon S
Worst customer service ever. Being Abrupt, rude and yelling at customers….*le sigh* . I’ve had my absolute last visit to this horrible location.
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June 2023 by Edith Thomas
I wish all of the counter clerks worked like they liked their jobs. They can be nice/nasty with the way they talk to customers. Walking away when you walk to the counter. Ugh!!!!
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May 2023 by Rebekah Le'Sure
Too long of lines, they close earlier than suppose to at times. Also, my packages lately be damaged or opened, but found out that it might be due to how the company who I order from sends it... Granted I use to work at the main Post Office in Troy, so I do understand some of the hardship or difficulties that any of the staff might have. I just wish things were different and less stress or problems for us as customers.Think I will change my P O box to the one on Beech Daly Rd in Redford. They have more than one option for service. They stay open to the time they say, late hours and open Sundays, and self service machine for when you don't want to go in line.
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February 2023 by Andreos Cooper
Go to royal oak may get faster service
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October 2022 by Mary T.
I go here nearly every day. Staff is friendly but could use more help during peak times (I try to avoid going at that time.) Since they got their new point-of-sale system, the transaction seems to go faster.
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August 2022 by Angela Fitzpatrick
Here with my client and he loves it here. Thanks for making sure his needs are met. We'll be back Wednesday
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August 2022 by Margarita Millerman
I missed a call, when I returned the call to them, Mrs. Jones knew exactly who I was and which package I was needing her to take a look at to fix my address on. SO HELPFUL!
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February 2022 by Stefania Ramirez
I want to say service here has always been good. Everyone is nice and helpful. There is usually only one person working a window, so be prepared to wait if it’s busy. I’m giving them two stars, because I’ve had two packages get lost somewhere down the line after shipping from here. I was told they don’t scan when you drop off a package, and I don’t know if that never triggers a scan, but a package was never scanned and delivered a month later. I currently have another package hopefully not lost, but no scan after five days.
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September 2021 by Jorvon Brison
Poor leadership. They have very little means of resolve. Consistent issues. Delayed and missing mail on a constant basis coupled with poor nonchalant customer care. They need serious reform or congress should start contracting with a better provider.
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July 2021 by Chris McTaggart
Not enough staff. Hire workers please! Go to fenkel location
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July 2021 by Yariani S.
The people who works here are either lazy af, rude af or both! They lie claiming they try to deliver packages when they don't and even when you pay extra to get on a certain date , it still would be late because of the people that works in here! They will throw your packages on the porch even when it says delicate or easily shattered. Honestly they give zero f*** for the customers!
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July 2021 by united Investment
The employees here are lazy with poor customer service and bad attitudes.
