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September 2023 by Miriam L Welch
I had a problem with trying to get a issue solved. A representative name Liz helped me. She solved the issue. She was very nice!
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August 2023 by Emely Acosta
Horrible experience. Bad customer service. Calling offices is useless. Would not recommend using this bank or their app. Staff always has bad attitude. If you’re looking forward to opening an account with this bank…DONT!
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June 2023 by M
Here is a tip if considering opening an account with them; don't. This goes for more than just this location, but especially this one. On several occasions I have gone in to make a deposit and felt like I wasn't taken seriously. They told me my math was wrong but upon using a calculator the teller found that they were actually the ones miscalculating. Attitude always poor. Calling for support is useless. Every couple of months it seems they have a new fee. It feels like I'm being taken advantage of. Please just go to another credit union. I can't imagine there would be a worse one.
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June 2023 by Hannah Y.
Here is a tip if considering opening an account with them; don't. This goes for more than just this location, but especially this one. On several occasions I have gone in to make a deposit and felt like I wasn't taken seriously. They told me my math was wrong but upon using a calculator the teller found that they were actually the ones miscalculating. Attitude always poor. Calling for support is useless. Every couple of months it seems they have a new fee. It feels like I'm being taken advantage of. Please just go to another credit union. I can't imagine there would be a worse one.
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May 2023 by Sara 80
Your online banking app hardly ever works correctly. I have tried updating my address on the online app and it always says there's an unknown error that occurs. I ordered a new debit over a month ago and still have not received it.
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May 2023 by Sara Gee
Your online banking app hardly ever works correctly. I have tried updating my address on the online app and it always says there's an unknown error that occurs. I ordered a new debit over a month ago and still have not received it.
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December 2022 by Gary Laxton
I've had it with this credit union every time I go to use my card at different places and it doesn't recognize it my card gets locked out I'm done with this credit union if you want something better go to Huntington
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November 2022 by Jason Laxton
I've had it with this credit union every time I go to use my card at different places and it doesn't recognize it my card gets locked out I'm done with this credit union if you want something better go to Huntington
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September 2022 by AppleBear
Went to the bank this morning 4 a withdrawal. While wait in line I noticed the big beautiful Lilly plant bursting with pollen. After my transaction was done I asked my Teller if I may have some off the plant leaves. She says yes. I proceeded to do so and then all of a sudden this loud boisterous voice HEY SIR.! SIR.! SIR.!Next thing I knew some lady come all the way from the back where the vaults are, running up toward me and my daughter asking what am I doing. Loud as hell. You would have thought I was robbing the place.I'm like " I'm just getting pollen, I asked the lady behind the counter" and I showed her the receipt that I was collecting a little bit of pollen on. Now this chick is less than a foot away from me all in my personal space yelling at me about pollen.WOW....I straight closed that account on the spot...
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August 2022 by Kyleson McLoven
Worst customer service I've ever experienced and very racist even though they have a black female working there. Pick any bank but this one.
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August 2022 by McLoven
Worst customer service I've ever experienced and very racist even though they have a black female working there. Pick any bank but this one.
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July 2022 by Tahia Gascoigne
What is the point of having an account With this bank if you can’t ever use the atm after drive thru hours. Really ready to switch banks it’s been going on for months with this one
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April 2022 by IRON HEAD
Disappointed of a credit union, these people literally work when they want inside is closed more than it's open. Only advice I have is if your a member of this credit union go to the one in Southgate on Trenton rd,
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November 2021 by Leon Goldsmith
Always friendly and it’s a pleasure doing business with you
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October 2021 by Chris Jankowski
They are very polite and helpful. Plus they have all your banking needs.
