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March 2024 by Kelly Westover
Literally can’t get ahold of a human when calling. It’s all bots and they don’t have a category for everything you need so you can’t follow the prompts to get through. Awful service.
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March 2024 by Abigayle Swan
I feel so uncomfortable coming here. The employees usually ignore me or are rude to me. Last time, two of their employees were speaking to each other in a hostile manner loudly in front of me as I waited for service. Whoever clerk 51 is was speaking to his female coworker in a way that made my skin crawl.
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February 2024 by Anthony R. Brass
I wasn't going to leave a review but after the third time in a month of not seeing any employees, I feel I have to. I came in to ship things on three separate occasions this month. Every time, there is a big line, no one working the desk, and always a sign taped on the window stating they are on lunch break. Mind you, I came in on different hours on each day. I've never seen any employee working this location. I talked to people in line and a lady told me she has was waiting there for 45 minutes. The open hours for that day were only 5 hours so thats not even a long enough shift to take a lunch break. Perhaps this location is under staffed but the employees need to stop wasting everyones time and maybe have their lunch break at the front desk. That's what I would do. I am trying to spread the word to people I know looking for work so this location can resolve the issue. However, I am writing this location off completely for the time being. I've wasted too much time. This is unacceptable.
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January 2024 by Jeffery Schenk
Went to the Ferndale US Post Office today the door was locked... Just disappointed ☹️?...
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January 2024 by Matthew Mckenzie
This is honestly the worst post office I have ever encountered. screwed up my international package... they lost another package that was supposed to be delivered Express overnight and was late. The woman at the service counter was quite rude and the second time I went back to have something addressed with the package that got lost. Literally nobody came to the window for 20 minutes there were seven people in line. This place should be shut down.
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December 2023 by Chris Laine
What can be said that hasn’t already? Save yourself the hassle and go to the Hazel Park, Royal Oak or Madison Heights locations instead.
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December 2023 by Tristian Bjork
Worst post office EVER, I'm not even from Ferndale and THATS how bad it is, they hold your packages hostage for weeks, which isn't a surprise, the place looks like a DUMP. USPS STOPPPP sending my stuff there. If the US ever gets nuked, pls let them hit this post office.
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December 2023 by Billy Anderson
Just stopped here on a Saturday morning an hour and a half after they opened.. not a single worker is here.. lobby was open, stood in it for 15 minutes with others as we played alarms and knocked on doors and windows to get someone’s attention.. nothing. Pathetic
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October 2023 by Lindsay Splichal
Staff are knowledgeable and patient. I’ve never experienced a long wait time here, which is rare for a USPS store. Parking is made easy. Thanks for everything y’all do! Your neighbors appreciate you!
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August 2023 by Margo Martin
My sister lives in the UK and my daughter lives in Boston. For the last 8 weeks the (clerk 24 bottom on the receipt) has helped me. Although she has been the only worker at Ferndale PO she has been kind and benevolent in regard to my needs. May God Bless her!
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August 2023 by Igor Sadikovic
Always late to open. Rude. 12 year olds could run this place better. Absolute joke
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August 2023 by liz z
Use this post office often and haven't had any issues. There can be a line but they move through people quickly. Sometimes they will be away for break around lunchtime but I'm fine waiting the few extra minutes until they're back to the window.
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August 2023 by Haunted Euth
Make sure you get a receipt for any and all prepaid packages - do NOT leave anything with the employees or in the service window until you have a receipt in hand. I have had packages stolen by employees after they were handed over.Terrible location, awful service.
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July 2023 by Kyle R Stevens
The ladies at the customer counter are friendly and fast! I come here to drop off prepaid packages and usually have no issue when coming after 4pm (All packages that are dropped off before 5pm leave the facility the same day). I hope they get a self-service kiosk, with a package bin, which would make it easier on the two clerks at the counter when it's a long line.
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June 2023 by Nolan Rains
I had two great experiences lately with this location. The staff was efficient & kind - show some love to these workers!!
