"We had a fabulous experience. Our staff that helped us was Kayla. She was so silly, fun and friendly. I even invited her to my wedding!! Lol
I highly recommend this location :)"
"So this place has done nothing but caused my wife a freaking headache. She has had 2 alterations and neither have fit. So after spending thousands on a dress plus alterations, we have to take the dress to an emergency seamstress since we are getting married TOMORROW. Between this place and men's warehouse, you guys need to figure something out. This place sucks. Don't waste your money."
"Had a great visit. Kayla did a fantastic job helping me and my best friend. Very attentive and helpful. Found my friend her bridal dress"
"I once gave you a 5 because of the wonderful customer service I received from Lucy. I am permanently changing my rating to a 1 because I cannot believe the lack of customer service this store offers! I went with my bridesmaids and WE picked dresses to try, WE were our own consultants, WE felt like we were putting out our consultant, it was clearly the end of her shift. We only tried on a few dresses because she wouldn't pull anything! I was annoyed we bought a dress because she got commission for doing absolutely nothing! A dress we saw another girl trying on we asked to try and she never got it for us!! We missed out on a dress that we really wanted to try! Then I had to take my future stepdaughter to pick out her dress a different day. I took her and both mothers. The consultant pulled the dress my bridesmaids picked for her to try and then disappeared! I had to go find her to get the short version of the dress, which I told her to pull from the start! As the mothers were looking at dresses they wanted to try, she was nowhere! I literally pulled every single dress they both tried on! We found a dress they each loved and we all decided to not buy it because we didn't want her to get the commission when she wasn't anywhere to be found and she didn't do her job at all. You lost 2 sales that night, you would have lost a total of 6 sales if I wasn't in a position to have to buy from your company since one of the bridesmaids lives in Texas. The icing on the cake was when I went in to pick up my future stepdaughters dress and I needed to buy another swatch. The consultant that was there just so happened to be the one I had with my bridesmaids. She wanted to ARGUE with me about what color swatch I needed and then ripped the dress out of my hand and held it up to the color board, of course I WAS RIGHT! She then proceeded to give me the lace overlay swatch...not my dress. When I said that she got mad at me and argued again about the dress. Finally, I was able to buy the correct swatch! Do Not support this business unless you want to be your own consultant and not get paid for it!"
"Made an appointment to try on wedding dresses and it started off fine. Then come to find out she had 3 other appointments going at the same time as mine. I would get one dress on and she would leave to the next so I would be waiting for 10 minutes to get out of the dress because I was not allowed to do it without assistance from her. She also tried cutting th appointment 30 minutes short becaus she was busy with the others. I was also told that I was being too picky about what I wanted. Very sad that this was my first experience trying on wedding dresses."