"Always helpful and willing to make sure your questions are answered."
"Called immidiately placed on hold for over 10 minutes because the employee claimed that there was one customer ahead of me. Just had a question. This was on 5-19-2017 at 6:45 pm. On hold as I write this taking away stars for every minute over 5. About to go confront him in person ask him why he is using phone for personal reasons while customers are on hold"
"I would have given them 0 stars if I could.. The guy was rude & although the game I returned was $19.99 the guy only gave us a $5 credit because it was buy 2 get 1 free something or the other.. Still paid $20 & only got $5 credit on a different game.. 👎"
"I've been waiting almost 5 months to speak with the district manager. Every time I call to find out why they give me the routine I'm so sorry line, followed by we will pass along your number. Again, almost 5 months. I'm fairly certain I won't be speaking with the district mgr. Do yourself a favor and take your business anywhere else where you're treated like a human being and not just walking dollar signs"