"Ordered a bathroom vanity. Had great help getting order processed. Quick checkout. "
"Always a pleasure shopping at Lowe's. No interest for 18 months today, and got surprised with 11% rebate on total purchase. Yes!!!"
"We initially stopped at Lowes in Flint MI as we were in the process of completely gutting our bathroom. Bob helped us and did an excellent job in helping us pick out light, sink, tub fixtures and a vanity. He also assisted us in picking out a shower door that was a special order.....Great experience! After returning home went through some of the items. Opened one of the delta boxes that was supposed to contain shower faucet shower head and shower handle...it was obvious the item had been returned upon opening and many parts were missing including shower head! Called and had to return item to Flint store....took them 45 minutes to find replacement. But I'm ok, things happen!
The following week I receive call that my shower door has arrived. Return to store mid week to pick up shower door. Hauled heavy door into house....Three to four days later I receive a call from store saying I have wrong door and want me to return it? I told the lady to please pick up and deliver new door..told she would have to talk with manager. Returned my call and said they would pick up. New door comes in two days and excited as we are getting closer to completing project! Today I receive call from my installer that they delivered the wrong door...door is for walk-in shower and not tub? Wow where does it end?????
I can't imagine I'm the only one that has had so many problems.....what a mess!"
"The customer service was terrible. We waited for help while the workers were just sitting there talking to eachother."
"Jake in lumber went out of his way to help us with a project we are working on. Rarely do you find an employee so amenable and friendly with such a can-do spirit. He's a great representative for Lowes! Carl jumped in and gave great customer service, also. Thanks, guys! Highly recommend this store!!"