Avis Car Rental
Car RentalHours:
9200 Garfield Rd, Freeland MI 48623 Hours
About Avis Car Rental
Avis Car Rental at MBS International Airport in central Michigan offers convenient and affordable vehicle rentals perfect for various travel needs. Customers can quickly pick up their keys shortly after landing, allowing them to start exploring the area without delay. The fleet includes a range of options, from SUVs suitable for trips to Saginaw Bay, to minivans ideal for family visits to Saginaw Children's Zoo, and luxury cars or sedans for visits to attractions like the Castle Museum of Saginaw County History. Availability can be limited, so it is recommended to reserve early. The staff at Avis are generally praised for their quick and friendly service, with some employees going above and beyond to ensure customer satisfaction. One reviewer appreciated a staff member named Janet for her kindness and care, which improved their experience. Others highlighted the helpfulness of the team in providing clean, safe vehicles, especially when dealing with issues like unsafe tires, and appreciated the quick, easy process that often outperforms other rental companies like Enterprise. Many customers also value the affordability of Avis rentals, with some mentioning excellent rates and the ability to extend rentals easily. However, a few reviews mention issues such as billing discrepancies and unexpected charges, particularly related to refueling and miscellaneous fees, sometimes involving misunderstandings about smoking or trash policies. Overall, Avis Car Rental at MBS International Airport is seen as a reliable and customer-friendly option for car rentals in central Michigan, offering a range of vehicles and attentive service to meet travelers' needs.
Most Recent Reviews
May 2025
Great car for a long trip. Wonderful customer service at the desk. Quick and easy!
February 2025
I’ve had a few less-than desirable experiences here but everyone I see Janet at the counter she puts a smile on my face. She is so sweet and actually cares about customer satisfaction. Without her, my 5 star review would be more like 3 stars. Give her a raise!
June 2024
Tyler at MBS Airport in Michigan should receive the best customer service award with Avis! He was exceptional!
More Comments(134)
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