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October 2023 by Vicki DAndrea
Nice store,always clean whenever I stop in there.The deli has a nice selection to choose fromThe vitamin/healthy living dept.also has a nice variety to pick from, very helpful and friendly staff in that department.
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September 2023 by Zoraida Velez
Our own version of wholefoods with a touch of GR flavor. I love the feeling of this place; it's like having a flare of a marketplace of small towns with a diversity of flavors and smells that screams Michigan! They have a mix of a bakery, meats, fresh fruits and vegetables, nuts and sweets in bulk and a nice variety of vitamins and supplements for a holistic approach to health and nutrition. Very nice variety of kombucha, some made locally! Prices are reasonable, even after wholefoods opened up again in the city, Fresh Thyme is still my choice!
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September 2023 by Michael P.
I wish we had a full-service natural food store like this here in Viera FL (we had Earth Fare for a couple of years, but then they closed down rapidly & unexpectedly). I only get to shop here when I visit my dad in East Grand Rapids about once a year. But just for you Breton/Burton locals, make sure you know you are lucky to have a quality and affordable grocery store like this nearby.
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September 2023 by Nathan Hoshiko
Very clean store and amazingly helpful staff! I realized I forgot my wallet at checkout and Sam put all my groceries in a cooler and even put the rotisserie chicken back on the warmer so I could drive to get my wallet!
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July 2023 by Amy Nguyen
Do not ever make online orders here at this store as they will never able to fulfill your orders. I have placed my order and schedule a pick up time on Sunday. Someone called me to cancel the order because they were out of stock and asked if I can do it the next day instead as they will restock it in the morning which I did exactly what he said. The next day my order got canceled last minute because they sold it to everyone else who came in the store. I was told by the manager of Grand Rapids store that online order will never guarantee you will able to get them which it’s ridiculous. Why they even have online order option when they can’t fulfill customer orders. Wish they were just letting me know from the beginning so I’m not wasting my time.
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July 2023 by Amy N.
I used to love this place til now . You would think a big grocery like this will operate professionally. But unfortunately not. I make a reserve order one day before a pickup. My order got canceled the last minute. The Grand Rapids store manager told me the reason they canceled it because it was sold out in the morning. My order was reserved to pick up at 11 am. I was told online order never guaranteed you will get it. I don't understand why they even have order online option when they can not fulfill your order. Very disappointed it. Would rather shop somewhere else with better service than here.
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June 2023 by Tim K.
If you want to see and purchase the Brats for the 4th of July weekend, you have to wait until after 10 A.M. I happen to be here at 8:30 am ... I'm heading over a Forest Hills grocery. Their meat counter opens much earlier, and their brats are very good, and they have many varieties.. I'm not sure about fresh time because fresh times meat are covered up until 10 . Weird place .
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June 2023 by Deidre Jourden
I started coming to this store before they did the renovations. FTM has always been my go-to store, the produce stays fresh for longer than other places, I love the hygiene and health section, and the best items to choose from plus the prices.I am eligible for EBT given I work part time & just had a baby. Today (05/08/23) was the 4th time I’ve went to check out and certain food items did not ring up as food items. The first 3 times I just shook it off and paid for an obvious mistake, it was only about $8.99 I owed. Today I owed $22 for two food items and 2 can drinks. I was in self check out & was told to go to lane 2.The cashier at lane 2, Rebekah, asked me if I wanted to pay the $22 or take them off. I reminded her that these are food items and should be covered. She said there’s nothing they can do, they can’t change it. I asked for a manager and she said “I’ll call one of them, but I don’t think there’s anything they can do.” I forgot the managers name but he was slim with dark hair. He fixed the problem and I was able to leave.Im very grateful he was able to help, but I felt extremely disrespected by the cashier. I have worked in customer service for 6 years and I have previous management positions at a grocery store and another retail store. I observed Rebekah did not want to deal with the situation.. she didn’t offer a solution and did not act appropriate in a situation where the customer may become upset. Given my previous jobs, I already knew this was a problem that could be solved. I am fed up with having to pay for the store’s mistake. If customers are allowed to make purchases using a Bridge Card, then all food items should ring up as food.I don’t know if I was treated this way because of the color of my skin, my young age, my visible tattoos, or simply because the cashier had a bad day, I will never know. I will not forget my experience here.I will miss this store. I’m not sure I will return soon, if at all. Thanks if you read this.
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May 2023 by Rebecca Keenan
Staff is incredibly helpful and friendly. Prices are a little higher than other stores but it’s worth it for the ease and experience of shopping there.
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April 2023 by jose paguada
great place G I bins getting lots of new work in this area Thanks 2 our community who supports us
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April 2023 by Patricia C “Trish” Volkhardt
After seeing the item I wanted, I drove down from Sparta to shop here. I was amazed by the cleanliness, the orderly layout of store, and the stock! I need up buying far more because the prices are amazing! I will be back weekly to shop here. The staff too, are great team!
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April 2023 by Patricia C Volkhardt
A truly clean, well organized and well stocked market that's filled with good and caring staff...the prices are amazingly low..I went out of my way to go check it out, and I needed one item. I came out with more! I will drive the extra to go back weekly ?
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March 2023 by Precious Antony
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March 2023 by Monica
It is always clean. They keep their ahelves stocked , the employees are helpful and welcoming. I love their fresh and organic fruits and vegetables. The selection is wide range to fit many different palates. Their salmon is awesome and fresh and it’s my go to for alkaline water by the case. Plus they are open until 10pm which os convenient for late night shoppers like myself.
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March 2023 by Matt S
Good selection of stuff not at Meijer, when they have stock. They're really really bad at having things in stock. It's amateur hour at best and the logistics, operations, and purchasing managers or executives should all be ashamed of themselves and should probably be fired right now. You have a few things that I really want that Meijer doesn't have but everything else is significantly more expensive than Meijer 20 to 30% more expensive. When you don't have the things that I want that Meijer doesn't have there's literally no reason for me to drive further and pay way way way more money. You need to get the stocking situation in order or there's no reason for me to ever even stop in your store.
