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March 2024 by Korra Villa
They messed up my order not the first time that’s happened. Charged me more before. The pizza sometimes comes out all messed up and not even cut right.
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January 2024 by epicon review
Ghetto employees they just enjoying their time while people wait for order and have no respect to tell me an estimated time, never coming back ? ? ? ?
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January 2024 by Anmarie James
Only 2 employees working, and a lobby crammed with people waiting. I waited an hour before picking up, and still had to wait 20 minutes. Got home, wrong pizza. I ordered a regular crust with cheese and pepperoni. I got thin crust with gross peppers, sausage and pepperoni. They should CLOSE locations that don't have enough staff to do the job correctly. I won't be back.
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January 2024 by Adam Warners
What in the world is this!? What a joke of a pizza not cut, almost no sauce or cheese. Basically stole my money on this pizza! I will never buy pizza from here
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January 2024 by Ben Nagel
Absolutely the worst excuse for a staff. 7 people standing around watching a football game while 1 new guy is having a hard time placing an order on the phone. 2 people came in behind me as they looked over my shoulder to make sure they took their order. I used to work for papa John's and this is not the way to do business. I will never come back to this location
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November 2023 by Raul Leon
I ordered a pickup order through the app at 6:18 pm on a Friday night, estimated pickup 6:40. Got there at 6:35 and there was a line of people waiting to pickup their order. Apparently their oven wasn’t heating properly so there was a bit of a backup. I went to the register and informed them I had a pickup, signed the receipt and patiently waited…. For the next HOUR. I should have gotten a refund and left earlier but I was really craving papa John’s and wanted to give them a shot at making it. Hour comes, I ask and apparently they hadn’t even made my order yet. Was not even made. I left hungry with no food and 1 hour of my life wasted that I won’t get back.When I have a bad experience I usually give the spot a second chance but this place I will not. Never coming back. Just go to a local pizza place that will have better customer service and have your pizza ready in a reasonable time.
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November 2023 by Tonia Ahrendt
I had a truly disappointing experience at Papa John's. From the moment we arrived, it was clear that the service was far from satisfactory. The worker didn't acknowledge us and when she did, she left for over 10 minutes in the back, leaving us feeling neglected.To make matters worse, a DoorDash driver was also present, waiting for her order over an hour later. It was evident that something was seriously amiss in the store. The lack of communication, organization, and care from the staff was disheartening.The absence of any apparent management only added to our frustration. The overall atmosphere of the store left much to be desired, and it felt chaotic and unprofessional. I can't help but think that this is not the kind of service that Shaq would be proud of.Our visit to Papa John's had terrible service, unexplained delays, and a lack of professionalism. It's safe to say that I won't be returning to this particular store anytime soon, and I hope improvements are made to provide a better experience for future customers.
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November 2023 by Jeanna Gordon
The personality of most of the staff are phenomenal. However, the choice of certain music should never be played in a place of business when it not lifting a positive message. Derogatory rap music is not one of them.
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November 2023 by Jason Harley
I don't give many Google reviews but wow. The customer service here was BAD. Super rude. Food was good. That's about it.
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November 2023 by Wendy Ljungren
Pick up service is bery variable. Sometimes prompt and courteous, but most times not.
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October 2023 by Lam 20
Service was poor and so was the pizza…none of the employees there appeared to care about providing a good experience for their customers. Disappointed because we like Papa John’s, but it will be a very long time before I try this location again.
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September 2023 by Jay S
Terrible customer service!!!When we called to check on our order that was 35 minutes over the expected delivery they hung up on me!!! Will never order from here again!
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September 2023 by Darius A.
If you're craving Papa Johns stay away from this location. I literally watched an employee walk in from his car and start making pizzas without ever washing his hands. Ordered over the phone and was told a 15 min wait but order hadn't start cooking even after waiting over 20 minutes.
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August 2023 by The CasinoFam
Food was super hot Customer enjoyed food , and I enjoyed hearing the compliment , you get tired of hearing bad stuff so glad to hear workers doing greatParking: I don't know.
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July 2023 by Christopher Dunning
This papa John’s is hands down the best. We order from here pretty much every weekend for the past 2 years (give or take). I’ve only had a couple subpar experiences. Overall very good.