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November 2023 by Nicole B
Since Motor City Industrial name change (Bobby sold the company) the prices have skyrocketed. They were a bit pricey before, but now it's ridiculous. Best to go online. There are much better prices. If you have to get it today I would check out Suburban on Groesbeck and last resort Motor City if you have to.
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February 2023 by Erik Carlisle
I don't know about the rest of the company but their Oxford Michigan location is beyond useless, please sell the business to somebody with some competence.
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September 2022 by John Galer
Only been there once (Aug 15 2022).Staff was awesome. Great experience. Thank you.
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May 2021 by Kaleb “Wazzimoto” Cady
Your driver out in Lake Orion on May 26th 2021 should learn how to not ride up on peoples cars when they are going the speed limit regardless of how you feel or how late you may be. Getting extremely close to them as they pass in the passing lane in a residential area. That’s extremely professional and makes everybody look like winners. Well done. Next time you wanna drive a 4000lb vehicle like that, here, I’ll be sure to take it a step further so that that kid is guaranteed to never drive like that for anyone ever, around my home.Good luck and have a good day.
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May 2021 by Martin Mowat
A great place to work and grow, the people are fantastic and the work may be easy but can be as challenging as you make it. This place has its negatives like every where else, but if you are looking for a place where your co workers can be family, this is the place to be.
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March 2021 by papi freak
the workers here give so much attitude & also terrible customer service plus a 25% restocking fee if you’re not sure on bolts you want. Takes an Hour to get what you paid for. better off going to suburban bolt
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December 2020 by cam s
They say they open at 8 showed up at 8:30 people were "there" but no one will answer your calls including even the parts and operator.Edit: came back around 10 they apparently had 800 meetings so I'd say unlucky but looking at reviews it seems par.
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December 2020 by Rick Noonan
Been going there for years! Since I was a kid with my dad. ?
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October 2020 by Art Carter
My shop does a lot of business with motor city and thing seem to be getting bad over there recently i ordered something on a Friday was told first thing Monday not ready at 10 so I called was told 1 hr sent someone at noon not ready 130 still not ready. Ridiculous
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September 2020 by Ryan H
Poor customer service. I couldn't even get support from a rep to quote a million fasteners. Much better experience with Suburban bolt or others.
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March 2020 by joe nissan
Knowledgeable staff
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February 2020 by Legacy Inc
James at the Oxford location has to go. Claims he will order things or "take care of me" but, drops the ball every time. We need something the next day and are lucky to get next year. Terrible turn around time and customer service. Mark is the only one we can trust and he can never get anything ordered since recent changes.
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January 2020 by Katherine Szadyr
Customer service is terrible. I waited 20 mins and counting.
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September 2019 by Patrick Peters
Pssht this place blows...
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January 2019 by John Lakey
I checked Amazon, looked at Home Depot, and Fastenal and these were the only people to have 4 of number 8 sheet metal screws three and a half inch long. They have a $10 cash minimum, they will let me buy the 4 I need and then I can get a common fastener to make minimum. Great service. You can get cheaper screws, but who wants things to fall on their head.
