-
August 2023 by India Gardner
I can’t imagine having a customer service job and being rude. Couldn’t see her name tag (figures) but the one with the locked hair need to look in the mirror. Ain’t that pretty to have an attitude like that.
-
August 2023 by jada dorsey
This is by FAR THE WORST POST OFFICE TO GO TO. Mind you when a customer asks you for a service. You do it because that’s why YOUR EMPLOYED there. To GET PAID. Can’t just chose what service YOU get to provide THEE CUSTOMERS. SO UNPROFESSIONAL. No Manners. Whatsoever. PLEASE GO TO THIS POST OFFICE IF YOU WANT TO WAIT FOR YOUR MAIL/PACKAGES. NO STARS SHOULD BE THE OPTIONAL.
-
July 2023 by Eric Price
They are always very helpful!
-
April 2023 by Kassandra fowlkes
I went on a Saturday. I received great customer service and was glad that they were open when Detroit post offices aren't.
-
September 2022 by K. Kentala
If you’re going to close before 5 maybe post those actual hours , not all of us have day availability to mail things. Locking the door in one’s face early and saying sorry isn’t the helpful. Usually services are pretty standard
-
August 2022 by Chris Zabriskie
Been calling all morning. No answer. I have an address that is correct (verified), but USPS click-and-ship won't accept it... and I'd like to speak with a person to figure things out. Frustrating!
-
June 2022 by Zuriel Lott
I originally gave this place one star, but they've hired new employees.
-
May 2022 by Ms. Shaina Jones
the absolutely worst post office. they yell at you and berate you. ridiculous.
-
April 2022 by Kara VanZandt
Been going go this post office for almost 40 years and got the most off the bat rude service from an employee today who said "I aint never seen you before and we don't do that here" when I tried to fwd mail that came to my home to a PO Box, then told me she wouldn't do it... I had to basically act like I was walking on eggshells for her to do it. If your employees want to be rude you might want to review customer service requirements. A friendly "let me see how I can help you" would have been much better received. Fix Ya internal issues
-
December 2021 by DeMario Thompkins
The IRS sent me my stimulus on the check. Informed Delivery told me it would be to my address on the 6th. Now I have to go all the way up the chain because they don't know what happened to it after it reached the Distribution Center. What happened to efficient and timely mail delivery? And then after all the troubles I was given, there's still no results. I'm taking it to Consumer Affairs
-
November 2021 by Anita Stylez
I had an order today. I open the box and one of my produce was broken spill all in the box but my other two were fine and it was wrapped very well. Calling to get the post office to pay for this product and it wasn’t cheap at all. Can’t get an answer.
-
November 2021 by Dz Nutz
If I could give no stars I would. I live downtown, but yet my mail comes from the Highland Park location. To ad insult to injury, they failed to deliver my package to me and the notifications showed an attempt was made to deliver in ECORSE instead of DOWNTOWN DETROIT, and they cant schedule a re-deliver to my downtown address. GTFOH!!! I see way the USPS is losing money and employees.
-
September 2021 by John Brown
Disrespectful at post office
-
August 2021 by Andrea Davis
It never fails anytime I get a package delivered from the USPS they always throw my packages on my porch some of my stuff has been broken like today it’s on video the lady never stepped on the porch she tossed it after she dropped it on the step. You can’t even talk to anyone there isn’t even an option on the automated system when you called to talk to someone about the issue that you have. It’s not the people and that is the postal carriers themselves like I said I have it on Ring video of her doing it in the previous USPS carriers also…. I wish there was a way to post video of the mail carrier delivering my package because I have several videos of the carriers just drooping of throwing my packages on the porch as they walk off or at the bottom of the steps up to the porch everything says fragile big orange or red label but they don’t care just doesn’t make any sense. You get paid for a job suggest damage peoples property. Let your packages or mail gets delivered the way our stuff does and there’s a big problem..
-
June 2021 by Bruce Walker
I never get my mail on time my bills are always late mail Never Comes
