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January 2024 by Toni Taylor
Great service
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December 2023 by Rebecca Milstone
This is a LOVE/HATE relationship!LOVE: early deposit work checks into my account!At good locations, airport, grocery store, and ATM's.Branch close to my house.HATE: takes days for them to send my morgage payment to the company!Sometimes takes days to post to my account!Maddening .......but I stay.....
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September 2023 by Cindy Thomas
One teller behind counter dealing with a line of customers while a manager (?) Stood there having a personal conversation with another customer she knew. I asked if she could help the teller to get the line down. Nope.
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August 2023 by Anna Herbert
Horrible location. They do not want to work!Their website says that they accept coins up to $20 if not wrapped. When I took some quarters not exceeding $20, they said that they would not accept.I also tried to order cash from this location. They took my contact details and said that the branch manager would call me. It had been a month, still waiting to their call…. It has been a month! Would never go back.
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July 2021 by Deborah Evans
Located in an outlot in front of Home Depot, this branch offers a drive-up ATM, a lobby ATM, and full service from tellers and bankers. The bank is open on Saturdays. Handicapped parking is available next to the front door. When I've needed assistance, the tellers and bankers have been professional and efficient.
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June 2021 by Scar Face
Had no lollipops
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January 2020 by Jason Thomas
I opened an account here many years ago and no longer live in the area. I called to complete activities via phone and the person that answered refused to actually listen to my problem and the various solutions that I already tried and ultimately hung up on me. Terrible customer service. Terrible bank.
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January 2020 by Anita
My experience at this location was HORRIBLE!!!! The bank tellers need better customer service..... when I tried to pay my credit card bill for over $200 they wouldn’t let me pay $5.00 of it in change(coins)What kind of bank doesn’t except change only paper money??? I thought all money is money when it comes to spending it! And their response was they don’t have any room for change.... REALLY? Not satisfied at all......
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November 2019 by sharon morris
Been in there twice to open an account the personal Banker named Sal had no clue what or how to proceed with this request.
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July 2019 by Ponciano Machado
I have been to this location three times and each time I have had rude staff. I am not able to get the change I need. On my visit today the teller expressed her anger when making my deposits. I called my store to check in change and she decided that it would be a good idea to join in my conversation which was even more rude. This bank sucks. I will be going out of my way so I don't have to deal with the rudeness and attitudes and also be able to get what I need. I give no stars to this place except the site makes you give at least one but trust me they don't deserve it.
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May 2019 by courtney owens
A elderly lady walked in before myself with concerns of the changes to her account. I believe the lady she was speaking with name was Tonja who had zero patience for her. The lady did continue to state her name after she was asked for ID however the question could have been asked again after she finshed speaking instead of being cut off. The lady was coming to close her account and I'm sure this experience did not help change her mind.
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May 2019 by Zachary Schafer
Absolutely HORRIBLE TELLERS! The teller Patricia has a terrible attitude and very unpleasant for starters. She also deposited my money in someone else's account! When I called she could care less. Didn't even apologize and put me on hold for 10 minutes. And said I had to come up to speak to manager to fix her mistake. They are very rude and horrible service and incompetent. This is actually the second time something like this has happened. Avoid this bank and teller.
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July 2017 by James Rodgers
Personnel are friendly and familiar with the bank's products. Often time no waiting for teller.
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October 2016 by Bilal Johnson
I deposit money to pay bills and they froze the money on my account until 3 days later because it was a "holiday"
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May 2013 by Olivia Baker
This bank charges $7.00 to cash a check.