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March 2024 by Belinda Davis
I went in to get my tire fixed and came out with my tire sensor missing, tire not properly fixed, bummer!!! I have to go elsewhere, why?
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February 2024 by Brandyn Anderson
Air check drive through is excellent.
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February 2024 by William
Terrible service. I go in stand in line to be told some one will be right with you. There was only three people in there who have already been helped so I sit for a second to wait on some one just for two more people to walk in and get helped before I waited for a min bottom line is I left to store and still didn't get any help. I would never or recommend any one to go to that discount tire not with service like that !!!!!
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February 2024 by J.R. Morris
Nice place people our okay
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February 2024 by Jill Schumacher
Everything was great with my experience at this location except for the appointment system. I booked an appt online and showed up on time. My check-in took roughly ten minutes or so and the manager was very polite and thorough, but my car then sat outside for almost 45 minutes before it was taken into the bay. I don’t understand their appointment system and saw people come in after me and leave before my car was done.Otherwise, I had a pleasant experience and would consider coming back again. I just wish I knew the secret of booking an appointment online to wait 30% less time as they advertise.
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February 2024 by Suzanne Pitts
Sam's is cool, you can bring your parts
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February 2024 by Melanie Ford
The associate Ali was very helpful with my car care needs . He was very knowledgeable and understanding. Thanks
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February 2024 by Jared Matz
Carl took exceptionally good care of me. I had an appointment and was taken right on time. Carl diagnosed the issue and had me on my way in no time. I highly recommend this location.
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February 2024 by Khari Sanders
I've had nothing but great experiences with discount tire. That's why I gave 2 stars instead of one.I came in to this location looking for a set of tires to help me combat the snow. The service advisor gave me two sets to look at, one at $600 and the other at $1200. I was advised the $600 set would still get the job done. I quickly found out that they were not good in any amount of snow, Ice or mud. The next day I called to find out if there was anything they could do to work with me on getting a more competent set of tires and they informed me that the sale was final and I would have to purchase the new set at full price.I'm still going to be getting the set of defenders which were priced at $1200 dollars but I'll be purchasing them elsewhere.
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February 2024 by Dean T
They got me in and out fast. The price was good
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February 2024 by Kimberly O'Rourke
This is my 2nd time this year waking up to a flat/low tire and Discount Tire on Southfield got me in immediately and took care of me. Today I was out in 30 mins, last time about an hour. My new car doesn't come with a spare tire, so getting it fixed the same day is important for me. I wouls highly recommend this place!!!!
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February 2024 by Maria Jackson
Customer service is good time for service to be done with ok but good.
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February 2024 by A C
Austin and his crew really made this trip easy for us. My baby got sick 5 minutes before we got there and Austin was very kind about it. They let us use their restroom(which I might add had a baby changing station) and got us back on the road in a jiffy. Will definitely recommend this location.
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February 2024 by Ed Coury
Darius and crew were amazing! I had a flat on an icy morning. Helped me out fast and friendly, no charge. Love this place!
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February 2024 by Valerie Brim
I was at this location s few weeks ago because I hit a deep ditch pocket 8/between evergreen and lahser. My husband always took care of his car. There is insurance on all 4 tires. I paid $16 plus the new lugs I needed came to about $80. Super satisfied. The guys are nice too.