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March 2024 by Mini George ballon
Really good at ignoring customers
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March 2024 by HunTy Micah
Think it’s funny to mess up my order twice then instead of giving me a refund your employee tried to steal my card information? Yeah don’t order delivery from this location
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March 2024 by Erika Loyd
I only get the bagels...
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February 2024 by David B
Sloppy/messy sandwich. VERY small portion of tuna. Spend your money somewhere else. (Disassembled at home to show how it was plopped on the bread and how little tuna there was)
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February 2024 by Brandi Brown
I ordered, via the app & pick up at drive thru, a blueberry bagel & a hot chocolate. My order was accurate & hot upon receipt. I highly enjoyed my food.
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February 2024 by Betty Brown
New customer and really did not understand the ordering I ordered but it did not come up and I re ordered. There were out of onions and tomatoes for salad. It's a good 10 min which includes in and waiting for
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February 2024 by Mike Bui
Placed a wrong pick up order for this location. I called to cancel but was unable to. The manager also tried but was unsuccessful as well. We ended up going there to get it. The manager remembered us and was glad that we came in so we could meet. Although it was my mistake and I was annoyed that we had to back track a few miles. Her overall attitude was warm and kind and that really made our day. A little kindness does go a long way.... thank you!!
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February 2024 by Aneita Jones
Food was good and the meat looked like lunch meat did not look like the other Panera Bread and smoothie was not thick very running salad was not what I ordered
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February 2024 by Sean McCarroll
Food came out fine but their drink system is nuts - sip club members have to wait at the counter for them to get a cup (which puts you behind all of the food orders) and some standard drinks aren't available in the self serve area. I just left, it wasn't worth the ridiculous wait.
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February 2024 by Tra F
New location, very clean and the staff are friendly and professional... Some employees if not all were at the previous location.
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February 2024 by Glenn Six
The lady at the register was by far the rudest person I have ever dealt with at a restaurant in my life. If you want to drive all your business way keep this lady employed. If I wouldn't have been as hungry as I was I would have just walked out. My buddy also left a similar review and posted a picture of the lady in question so there is no doubt who it was. I don't want any other employees to take any fallout for one bad apple. My bagle was very good so I left a good rating for the food.
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February 2024 by Art Cochren
The rudist person i have ever met. The absolute worst experience i have EVER had .STAY AWAY. It was the first time i have ever been to a Panera and definitely the last .
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February 2024 by Crawford Robert
Panera Bread, must have forgotten that it's Panera Bread. The new Lathrup Village location has absolutely no personality or charm like the cold one. The food is ok, but not worth the price. The Tomato Basil Bread thankfully, is still good.
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January 2024 by Renay Brown
It was very crowded. This is a new location. We decided on another place. There was no quiet place to sit on a Sunday after church. We will go back.
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January 2024 by Heather Boddy
Their food is good when they actually have it available. I ordered soufflés and bagels and only received the bagels - $49 with tip for 2 bagels. Shockingly after their complete failure to actually provide the food ordered and paid for, they don’t have any soufflés left. They get it wrong WAY more than they get it right. If I ran my business like this I would be unemployed. Do better for your customers!
