August 2019 by Tamica J.
Unfortunately this is a pick up hub for Amazon. When I tell you that the customer service received by a manager named Melissa was despicable, it was nothing short of blatant ignorance. I went to pick up 2 packages, and I guess their scanner wasn't working. She told me to call Amazon b/c it wasn't Rite Aide's problem. I told her I wanted my packages, and she told me I couldn't have them, b/c she couldn't check them out. I called Amazon and lodged a complaint and will be calling the corporate office. If Melissa doesn't like her job or the way she looks and is miserable with life, do not take it out on me. Do. Your. Job. After THIRTY minutes, I finally got my TWO packages after Amazon told her to check my ID. I will continue to have my packages delivered there until either Amazon removes them as a delivery point, or they take themselves off. So, see you soon MELISSA! Get use to seeing me there often. I WILL NOT be run off due to her piss poor attitude!
