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January 2024 by Kuldeep Singh Dhillon
Lawrence is so kind and helpful guy. Professional and helpful customer service
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December 2023 by Kathleen Piech
Lawrence was very helpful, patient, friendly and respectful of my lack of tech savviness. Trading my phone in for a new one was an efficient process and very timely.
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November 2023 by Nik Lulgjuraj
Lorenz was very knowledgeable and great guy to chat with. ?
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November 2023 by Fadi A.
The service they provide at the store is amazing best I've had in a while. Lawrence had assisted me and my wife gave me a vast selection of phones to pick out of transferred. My service got me a case, screen, protector, and a charger all for an amazing value. I would recommend this place to anybody that is in Macomb area!
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October 2023 by Mike Drennan
Great customer service. Set up and delivered three new phones in about an hour.
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October 2023 by John Buffa
Probably my worst experience ever, all they did was tell me what I wanted to hear and lied about what I was paying. Never got a receipt. I told him what I want my monthly plan to be and they said they can make it happen when instead when I got my first bill it was over $450 which they told me it was only going to be $165 and no hidden cost. I made a claim to try to fix it, and nothing was fixed, more lies, and even the Verizon person was on the phone with me what tell me how rude they were. They added on more stuff without asking me I will never go back to a third-party Verizon dealer Again. They also told me my screen protectors were free which they charge me and when transferring my phone didn’t tell me there was an additional price which you should always say there’s an additional price. I’m still paying over $80 more than what they may, and nothing I can do therefore will never go back to that store again. I will not take liars or people to take your money just to make them selves look good….
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September 2023 by James W.
went in see about how i could get my screen fixed on phone what i had thought was a crack blake looked said wasnt the screen but screen saver i wasnt really sure blake assured me saying been doing this for 8 years didnt have one there but least had idea where check blake said get one brng it back help put screen saver on did took it back big thanks blake
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September 2023 by M O.
This place is a rip off. Don't believe any promos they offer. I bought a number of lines last year from them and never received any of the bill credits offered. This is an authorized retail store, not a corporate location. These guys are only worried about getting their commission, not customer service liked you'd find at a retail store. Locations like these are the used car lots of cellphone stores.
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August 2023 by Judy Popowiecki
LAWRENCE AND ZAIN HELPED ME GET MY IPHONES AND HOME INTERNET TOGETHER AND SET UP FOR AN AMAZING PRICE! LOVE THIS STORE
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July 2023 by Marilyn Clore
Excellent service, Lawrence was very professional and set the correct expectations highly recommended this location!
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July 2023 by nikola dusaj
Fadi the manager was great helped us with everything set up our phones and got us out quick. AMAZING SERVICE!
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July 2023 by Maria Kontoudis
Lawrence is an asset to Verizon! He is very knowledgeable about his job! He helped us with all the details, and we are very happy!!If I could give him 10 stars, I would!!!
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July 2023 by Ginny Meigh
I came in to the store today to have my I phone & watch checked & Lawrence koryal helped beyond words ! He is so knowledgeable , so considerate of my needs.
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July 2023 by Shawna Veit
The staff were very nice in person and totally made it sound like a great deal. Unfortunately, nothing they said was true. I upgraded 4 phones in April and I am still fighting with Verizon to get the device credits that were promised. I was also charged additional activation fees. The Verizon rep on the phone said that these types of stores are notorious for not putting the information in correctly. If you choose to purchase here, take screen shots of all the deal codes and keep all of your paperwork. You will need it when trying to resolve your bill. I did attempt to return to the store after two billing cycles to resolve the problems and again, the staff were very nice. Somehow, even after giving them access to my account and providing my teacher license info, NONE of the changes were made nor credits applied and my July bill was still $100 over the promised amount. Buyer beware!!
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July 2023 by Brandon Scharich
Great experience, easy to work with, saved us money and we’re very helpful, highly recommend
